Customer Story - GCISD
Customer Story: Industry: School Districts Challenge With an average of 40,000 devices online in the district at any given time, GCISD needed to reduce tool sprawl and find an observability platform that provided full visibility, robust alerting, and forecasting to solve problems before they impacted teachers and students. Solution LogicMonitor’s single pane of glass and robust dashboards provided visibility across their entire infrastructure within one platform. Features like Automatic Discovery and intelligent alerting saved the team valuable time, while historical data and AI predictions helped anticipate future problems. Business Outcomes Reduced the overall number of help desk tickets with proactive monitoring Instant alerting allowed for minimal downtime after the district experienced an outage Single source of truth increased visibility and insights across multiple teams As we moved through the pandemic and the complete school system went online, we realized that even a second of downtime or service interruption would severely impact instruction. Having a tool like LogicMonitor is so important to ensure that our technology is supporting our staff and students 24/7” – Kyle Berger, Chief Technology Officer Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us at innercircle@logicmonitor.com to share your voice.Customer Story - Automotive Services
Customer Story: An American collision repair company with over 200 locations across the country, providing auto repair services, painting, reassembly, and more. Industry: Services Challenge After a recent acquisition, the team was faced with adding 660 new devices to their network. A high priority was placed on their 51 Florida locations, which contained roughly 155 resources that needed to be migrated quickly as Hurricane Ian was approaching landfall Solution LogicMonitor provided improved visibility and key information, while also facilitating information between executives and onsite techs with quick updates displayed in executive dashboards. Business Outcomes 660 new devices added Created efficient processes to prioritize repairs to affected locations Improved visibility allowed for quicker repairs and minimized costly downtime Interested in sharing a story about your infrastructure monitoring, processes improvements, or any other successes since implementing LogicMonitor? We’d love to hear it! Feel free to comment below or reach out to us at innercircle@logicmonitor.com to share your voice.
