Script/API to automate phone call to IVR server
Hi all, I'm trying to find ideas, scripts, processes for a function our customer approached us with. In short, they want LM to place a call once per hour to the Interactive Voice Response application to ensure the IVR system answers the call, prompts are being displayed, and host database connection is established. My only is guess is to somehow create a Datasource that runs a script to interact with an API that somehow makes a phone call and then displays information as a result. I would like to know if this already part of LM or would need to be heavily developed in-house or is even remotely possible to implement. If you have had any success with this type of monitoring, I'd appreciate your insight. Thanks much7Views0likes4Comments
Datasource Test Script UI Enhancement
Please make it so that the script editor remains accessible even after invoking the Test Script option. It's really irritating to have to keep going back to the script textbox control, then re-selecting atest target. Once a test deviceis selected it should be possible to run the script, and also be possible to makechanges to the script and immediately re-run the script without having to select the test device each time. This would be a productivity enhancement for those of us that do a lot of scripting.1View0likes2Comments