2021-12-15 US Office Hours
Thanks to Dave Femino with our Product Management team for stopping by with a demonstration of our new LM Logs search capabilities! Please fill out our survey to let us know how much you like our webinars. Here's a list of the questions asked and the times when they were asked. Q: [17:01] Very cool. Will those Aggregates be available as widgets to put on a dashboard?with the login issues that plagued many services providers today. is there a secondary portal we can access like tenantname2.lm... Q: [21:58] Unrelated to logs: Wondering if there is a way to do reporting on configs? Like an aggregate of a specific config for many resources OR all resources that have a specific string in a config, etc. I guess the other use case was having a way to aggregate a small config from many devices into a report. I didn't see that within reports but was hoping there might be some roundabout way to do it Q: [26:54] (This is long so if you want me to verbalize it I can.) We have some DataSources where the Collect script fails to run successfully, and in the Raw Data we get No Data for some DataSources and _no rows at all_ under Raw Data for other DataSources. In each case there are Datapoints which are set to raise an Alert for No Data, but that's not happening - apparently because the script is abending instead of completing. I've developed a work-around for custom DataSources, but we don't want to have to customize ones with this issue that are coming from the Core Repo. Any suggestions? ("Please contact Support" is an OK answer!!!) Q: [33:09] with the login issues that plagued many service providers today. is there a secondary portal we can access like tenantname2.lm...? Q: [34:20] Is this discussion a logging only or can we address alert levels and escalation chains? Q: [34:35] any plans on updating the mail lib Q: [35:15] I may need to verbalize my situation. I have multiple levels od support and need to direct alerts to 1st level for 30 minutes, ect Q: [44:08] Any plans to incorporate iperf or any other bandwidth testing tools into the collector? Anything that you can run on a Collector you should be able to wrap in a script, and then call that script from a DataSource. We're doing that with great success - although not the tools you mention. Do you have a link or example that explains this process more? Q: [46:35] can an event source output an info level alert. so far only warning (yellow) show up in my event source widget. Q: [47:40] I think I fully understand how Custom HTTP Integrations work, in that they originate from the LM infrastructure and not from Collectors. We would like to be able to have an Integration (or the functional equivalent of one) send the outbound HTTP/HTTPS call from an internal Collector instead. Any thoughts on something like a custom DataSource which could trigger a webhook, originating from a Collector? (I think such a DS would have to poll the Alerts API which might not scale well.) Q: [49:36] Is there any DataSource available for tracking Santa? Seriously though, is there a master go-to list of any / all public & private LogicModule collections that are not in Exchange? Post webinar note: Stay tuned here. I found some stuff and want to play around building what i can build. There may even be a blog post coming.42Views0likes2Comments
Live Training - Tuning Datapoints and Alerts - 15th JUNE 2022 - APAC
Hi all , Thanks for attending our Live Training - Tuning Datapoints and Alerts - 15th JUNE 2022 - APAC region . Please view the video recording : Please do complete the feedback form here ; https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform35Views0likes0Comments2022-05-11- APAC Product Overview -Collectors, Resources/Groups, Dashboards
Thanks all for attending our APAC Product Overview -Collectors, Resources/Groups, Dashboards on 11th May 2022 here is the video of this Webinar : Here is our feedback link : https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform24Views0likes0Comments- 13Views0likes0Comments
2022-04-27 - APAC Open Office Hours
27th APRIL 2022 - APAC Open Office Hours : How to add devices in LogicMonitor ? Managing AWS and Azure devices using Tag Filters . Managing Alerts on Eventsources . Please fill out the survey https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform5Views0likes0Comments2022-04-13 US Product Overview - Alert Tuning & Routing
Thanks for attending our webinar today. Please give us feedback so we can improve our live trainings. Questions asked during this session: Front loading questions here.We have several sites with IT and OT hardware behind a VPN on a network that is not dependable. When the VPN goes down each device sends an individual alert. Is there anything we can do to limit the alerts coming in from a specific site? For instance We just had 244 alerts come in from a single site because the VPN went down momentarily. in the default alert table, I don't see the time series options and charts you had.. I only show "any time" settings only shows table settings I am admin, yes. Thank you Is this being recorded? so I can share it with the rest of my team. How much history is considered to calculate the norm? Using RBAC, can I configure a specific application team to configure their own alerts, but not overide rules that a monitoring team may be using? Can you walk us through customizing alert messages? When will the batch job fucntions/templates such as changing snmp community names, updating ACLs or others to all 200 devices be added to LM? Other monitoring tools have the batch jobs fucntions to execute command scripts to multiple devices for certain fucntions such as I mentioned earlier. We get alert calls based on our alert rules for "down" state and "all clear". Is there a way to receive the "down" calls and not the "all clear" calls? can you elaborate a little on custom dashboards? for instance we monitor a lot of edge devices on the field, and would like to setup a dashboard that fetches for Ping loss percent, host status, and would like to customize the dashboard to display those alerts as well as MAC address associated with devices Can we set an alerting threshold for an individual device to only alert x times per time period? How to effectively protect customizations to the various sources - say datasource, when you update the datasource.23Views0likes0Comments2022-04-13 - APAC Product Overview - Alert Tuning & Routing
Thanks for attending the APAC Product Overview - Alert Tuning & Routing on 13th APRIL 2022 . Please let us know how we did: https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2022-04-13&entry.2116906043=APAC11Views0likes0Comments2022-03-30 - US Office Hours
The 3/30 webinar had questions about: Alert rules Alert tuning DataSources Vs. ConfigSources and one at the end that we were not able to answer. (The answer was StackStorm! https://www.logicmonitor.com/support/stackstorm-integration-overview) The recording: Please fill out the survey: https://docs.google.com/forms/d/e/1FAIpQLScPWW5DzNxe2W5ieh6PjamLYWcP5AhDbUl1E3U7ZKryEgwEoA/viewform?usp=pp_url&entry.2118543627=2022-03-30&entry.2116906043=US/Americas16Views1like0Comments