Question

Print Management - notify when printer is offline

  • 13 March 2023
  • 3 replies
  • 152 views

Badge +1

Hello,

We have a print server and I noticed an offline printer.   It’s not in error, just offline so the Stuck Print Jobs will not alert.   Any ideas on how to alert with just an offline printer?

Thanks


3 replies

Userlevel 4
Badge +4

If this is a Windows device the Win32_Printer WMI class I think will tell you this.  You would just need to create a new Datasource using WMI as the Collector method.

Userlevel 7
Badge +20

Yep, looks like PrinterStatus is your property.

Badge +1

Is your print server a cluster? If not what are you using to pull those metrics?

Reply