No data collected from sbproxy

  • 8 July 2020
  • 1 reply
  • 103 views
J

Hi Team,

I was getting the "No Data" on a lot of the datasources. I went through the WMI troubleshooting and made the needed changes, I did this after I ran the "Poll Now" and got a permissions error.  Now I can run "Poll Now" without the error but I am getting NaN and "No data collected from sbproxy" I'm not sure what else I need to do for the data to be collected. A collector did exist on this server but was moved to another server. Before the collector was moved we did not experience this issue. Any help would be appreciated. 

1 reply

Mike Moniz
Rank
Userlevel 6
Badge +11

Check the system.collectordesc property on the INFO tab for that device and make sure it's pointing to a valid working Collector. If it's not, then Manage the device and change the collector assignment there. Either way if this device use to be a collector, then you likely want to remove the "collector" category also.

 

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