Mike_Moniz
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Re: Monitoring Gateway SIP Trunk Status via SSH through Command line
I don't really know Cisco very well, might be best to talk with LM support. In case it is an issue with ssh and Expect, try switching between the jsch and sshj libraries as mentioned at https://www.logicmonitor.com/support/terminology-syntax/scripting-support/groovy-or-expect-text-based-interaction Expect.open(host, user, password, "lib=jsch"); Expect.open(host, user, password, "lib=sshj");Re: Connectivity between LogicMonitor collector to LogicMonitor SaaS Platform
I don't really know the communications between the Collector and the platform, but I think of the Collector just frequently checking into the platform asking for any changes, scheduling, uploading new data, or to run new commands. But I don't really know myself if it's viareverse tunneling or just frequent polling. It kinda just works. I guess you might be able to sniff the traffic. It is encrypted and the key is in a config file, but the key rotates daily.Re: Monitoring Gateway SIP Trunk Status via SSH through Command line
What kinda device are you attempting to SSH into? There was an older forum post at https://community.logicmonitor.com/discussions/product-discussions/lm-expect-packages-and-ed25519/14285 that mentions issues with Expect and Fortigate. That LM's Expect might not support some of the newer SSH encryption systems.Re: Can someone explain the CPU 5 minute load average thing to me?
So the 5min load average (and 1min and 15min) is a Linux specific thing and not directly to do with LogicMonitor. There are various pages online you can look at to understand it better, such as https://www.scoutapm.com/understanding-load-averages/. LogicMonitor themselves have a old page about it athttps://www.logicmonitor.com/blog/what-the-heck-is-cpu-load-on-a-linux-machine-and-why-do-i-care.Re: Datasource - Extract dates from a json response.
Assuming each node is a device/resource in LM, you actually do want to use mutli-instance. Instances don't normally go across multiple devices and meant for this kinda situation. LM will run your datasource script for each device that the DataSource is assigned to, and update the ##system.hostname## value depending on which one it wants to look at. The classic example is Windows drives. One server may have Drive C, D and E. Your script would query querying the system at ##system.hostname## and determine what drives it has in AutoDiscover. The Batch collection script would provide the data for C, D, and E all at once. For another server your AutoDiscover script might just see a C drive and the batch collection would just return it for C. LM will then take care of making sure the instances are show for the correct device.Re: Datasource - Extract dates from a json response.
I think (did not test) that the regex needs to have ( ) around the part you want to extract. But more importantly, datapoints must be numbers. So "Mon Jun 11" can't be put in a datapoint. Since you are already writing a script I would do all the extracting and math in the script itself and just output the final numbers. For dates I suggest converting them to epoch which is a single number LM can read. I would also convert it to DaysRemaining (or hours or minutes if preferred) and have a datapoint for that which you can alert against. It may still be useful to also output the raw date in text; although LM will ignore it, it does show up in Poll Now which is useful when reviewing an alert. So I would output something like this in the script: ExpirationDateRAW=Mon Jun 11 14:22:33 UTC 2029 ExpirationDate=1875896553 DaysRemaining=1649.161828703704Re: How do you handle Disk Space alerting?
In the past I've pretty much done it both ways. In general I try to stick with the built-in percent options, especially as MSPs with a wide range of environments. I've sometimes even used custom thresholds like 99.63768%. I've also written custom DataSources in the past. I don't recall the specifics, I think one of them may have even switched between using % and free space depending on the size of the drive (I don't have access to it anymore).
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