Ajay
LM ChampionJoined 2 years ago
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Re: system.properties value is not editable
Hi @Udayaramya , That’s right. As I mentioned you can edit onlysystem.categories If you are not able to, this could be permission issue. You should raise a support ticket for these types of issues or on chat ( if available) Hope that helps1View3likes0CommentsRe: system.properties value is not editable
Hi @Udayaramya , Not sure exactly which property you mean but with the exception of system.categories you are not able to edit others usually even in uiv3. See this doc:https://www.logicmonitor.com/support/devices/adding-managing-devices/device-properties#:~:text=the%20names%20of%20properties Hope that helps3Views4likes0CommentsRe: I want to monitor Veritas NetBackup backup jobs.
Hi Takahiro Ishihara, Thank you for promoting ! FYI, if you browse the LM repository/exchange and can’t find Veritas Netbackup, that would mean LM does not have any core datasource for Veritas. I don’t see it. You would need to custom create it then. You can also submit a feature request or speak to your Customer Success Manager (CSM) to find out where it is in LM product developmentroadmap. Hope that helps15Views4likes0CommentsRe: What happened to chat support?
Hi Kirby, In the first instance like this please contact your CSM ( Customer Success Manager). This might be because of a contract renewal (removing chat support) that has happened in your organisation. Your CSM will be able to tell you if there areany other reasons apart from that. Hope that helps19Views8likes0CommentsRe: New Cisco Meraki Datasources Dropped
Hello, LM Envision the new brand nameis theunified observability platform with all the added new features in the observability space. You can read about LM Envision here:https://www.logicmonitor.com/blog/announcing-lm-envision The meaning of license is pretty much the same as before. You can upgrade to the new modules if you wish to. However note that the count of resources might increase for example when you runa Netscan AP / Cameras will be pulled in as resources thus increasing the number of licences used. You can contact your CSM (Customer Success Manager) for more detailed info on that. Release note info on the new Meraki modules. https://www.logicmonitor.com/release-notes/v-192-release-notes#:~:text=Based%20Access%20Control.-,new%20cisco%20meraki%20modules,-In%20a%20future Hope that helps6Views4likes0CommentsRe: Best Practices for removing clients from LogicMonitor
Hi, If the goal is to completely remove a resource from your logicmonitor portal, then you can just go to the resource, hit on “Manage” and then click Delete. Make sure you then also permanently delete it from theRecently Deleted folder. Here is the doc for that:https://www.logicmonitor.com/support/devices/adding-managing-devices/deleting-devices Removing a collector only removes the collector and will not delete the devices the collector is monitoring. Hope that helps25Views4likes0CommentsRe: Feature request - new Aruba datasource - Aruba 6100 switches
Himarkcwwade You could submit feedback through your LM portal Please follow these steps: Sign in to your LogicMonitor account in your LM portal Navigate to the ‘Support’ section Click ‘Contact Support’ Lastly, click ‘Feedback’ Provide a summary and descriptive message Click on ‘Submit’0Views3likes0Comments