Tim_OShea
NeophyteJoined 5 years ago
User Profile
Neophyte
User Widgets
Contributions
Reporting on Alerts and SDTs
Hi all, I am having an issue trying to generate a report of alerts that are generated outside of SDT. I have found that the 'In SDT' field is only populated while the alert is outstanding, so any alerts that are cleared do not have the 'In SDT' field set to Y. As a result, I am finding it impossible to screen out alerts generated during SDT. My assumption (incorrect) was that 'in SDT' would do this. My requirement is to be able to generate trend data on alerts that are relevant to particular teams/escalation chains, to say (for example) the Linux team had 10 Critical alerts last month, vs 50 the previous month, but unless I can screen out the alerts that are generated during SDT, these may all have been expected and require no action, so the data is meaningless. I was pointed to wards the Alert dashboard, as this has fields for alert suppression type, but this does not seem to be populated either, or is similarly cleared when the alert clears. Has anyone else found an appropriate way of reporting on Alerts that screens these out?49Views1like2CommentsMonitoring for file updates
We have a windows share that contains a number of document templates. I would like to be alerted if/when any of these templates is updated, and get an alert containing the name of the updated template. (It is reasonable for these templates to be updated, but can cause issues if this is not expected) Is this possible? Is there an existing datasource that could do this?64Views0likes1CommentRe: Citrix Cloud Monitoring
@dorian.fuchs Hi @Tim OShea from the shown Error you are using a Wrong Service Url in your Query. Which Url do you have set in your Script? I also have problems with the DataSources again. Which URL needs to be adapted in each case? E.g. in the Logon Performance DataSource: "https://${customer}.xendesktop.net/Citrix/monitor/odata/v4/data/DesktopGroups" -> is this no longer correct? Presumably the query for this is not correct either. Unfortunately, I'm not as good at Groovy as I am at PowerShell :/ I changed httpGet = new HttpGet("https://${customer}.xendesktop.net/Citrix/monitor/odata/v4/data/DesktopGroups"); to api_endpoint = "https://api-eu.cloud.com/monitordata"; httpGet = new HttpGet(api_endpoint+"/DesktopGroups"); and httpGet.addHeader("Customer" , customer); to httpGet.addHeader("Citrix-CustomerId" , customer); as per the following... CloseableHttpClient httpclient = HttpClients.createDefault(); //httpGet = new HttpGet("https://${customer}.xendesktop.net/Citrix/monitor/odata/v4/data/DesktopGroups"); api_endpoint="https://api-eu.cloud.com/monitorodata" httpGet = new HttpGet(api_endpoint+"DesktopGroups"); httpGet.addHeader("Authorization" , "CWSAuth bearer= " + token) //httpGet.addHeader("Customer" , customer); httpGet.addHeader("Citrix-CustomerID" , customer); response = httpclient.execute(httpGet); responseBody = EntityUtils.toString(response.getEntity()); code = response.getStatusLine().getStatusCode(); json_slurper = new JsonSlurper(); response_obj = json_slurper.parseText(responseBody); I dont think i had to change anything else, but it was a while ago I’m afraid.6Views0likes0CommentsLinux details for EC2 hosts
Linux details for EC2 hosts such as Kernel version, etc are not displayed, as the Linux_SSH datasource specifically excludes these. I can understand that for some hardware specific properties/info, but it would be useful to have the patch release, etc. of the kernel regardless of being a VM/EC2 in AWS. Is there another datasource or property source I should be using for this info?64Views9likes3CommentsRe: Citrix Cloud Monitoring
Hi @Tim OShea from the shown Error you are using a Wrong Service Url in your Query. Which Url do you have set in your Script? thanks. I have been re-reading the threads, and corrected the URL and Customer strings. now have most of the datasources working.90Views3likes0Comments