Ajay
LM ChampionJoined 3 years ago
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Re: LM Servicenow Integration
Hi Venkat, High chance the servicenow integration setup is not completed for the clear alert action. Please use this documentation in detail: https://www.logicmonitor.com/support/alerts/integrations/servicenow-integration Check the HTTP delivery section I recommend raising support cases for issues like this with full details and screenshots, so that specific guidance can be given for your particular portal case. Hope that helps95Views7likes2CommentsRe: New UI - Resource Group refresh issues
Hi David_Bond I am told this is a known behaviour in UIv4. The underlying API (/survey) requires a page refresh in order to show the updated data in the tree. Only when the API is called, will the new data be fetched and rendered on the screen.61Views0likes2CommentsRe: system.properties value is not editable
Hi @Udayaramya , That’s right. As I mentioned you can edit only system.categories If you are not able to, this could be permission issue. You should raise a support ticket for these types of issues or on chat ( if available) Hope that helps16Views3likes0CommentsRe: system.properties value is not editable
Hi @Udayaramya , Not sure exactly which property you mean but with the exception of system.categories you are not able to edit others usually even in uiv3. See this doc: https://www.logicmonitor.com/support/devices/adding-managing-devices/device-properties#:~:text=the%20names%20of%20properties Hope that helps21Views5likes0CommentsRe: I want to monitor Veritas NetBackup backup jobs.
Hi Takahiro Ishihara, Thank you for promoting ! FYI, if you browse the LM repository/exchange and can’t find Veritas Netbackup, that would mean LM does not have any core datasource for Veritas. I don’t see it. You would need to custom create it then. You can also submit a feature request or speak to your Customer Success Manager (CSM) to find out where it is in LM product development roadmap. Hope that helps197Views4likes0Comments