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venkat's avatar
venkat
Icon for Neophyte rankNeophyte
5 months ago

Servicenow Integration

Hi  We have integrated Logicmonitor with Servicenow and want to send two user creaed fields in servicenow  to be updated when an Incident is created,so I  have created them as custom properties and ...
  • venkat's avatar
    venkat
    5 months ago

    We had to create a servicenow ransform map as these are custom fields and not out of the box fields o be updated in the incident form.

venkat's avatar
venkat
Icon for Neophyte rankNeophyte
5 months ago

We had to create a servicenow ransform map as these are custom fields and not out of the box fields o be updated in the incident form.