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taka's avatar
3 years ago

ServiceNow (Incident Management) Integration / Unable to Authenticate with ServiceNow.

I am having an issue while setting up my Incident Mgmt integration with ServiceNow.

"Unable to Authenticate with ServiceNow. Please check provided credentials and retry."
Message appears.
ServiceNow limits IP addresses.
Is it necessary to register the IP address of Logicmonitor?

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