Forum Discussion

Lewis_Beard's avatar
Lewis_Beard
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24 days ago

Customize alert message without changing LogicModule?

I know it used to be the case that, if a group wanted very specific and different alert messaging on Ping or whatever, I'd have to clone it and customize it just for them. Otherwise I'd have to edit ...
Mike_Moniz's avatar
Mike_Moniz
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24 days ago

I'm not aware of way within LM itself, would be interested if anyone else does though.

Since we use ticketing system integration, we can tie specific devices and their alerts to KB articles with procedures and tips. But that is all working outside of LM.