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asikarwar's avatar
asikarwar
4 months ago
Solved

Process Monitoring

 Hi  @Stuart Weenig  Thank you for your awesome work! I was able to use the Win_Process_Stats_Groovy.xml file for creating data source for Process. https://github.com/sweenig/lm/tree/main/ProcessMo...
datasource
groovy-script
windows
  • Stuart_Weenig's avatar
    Stuart_Weenig
    4 months ago

    Standard troubleshooting: do you see the instances you expect? You have to make sure Active Discovery has completed successfully before you even work about data. You’re showing a raw data tab, which you’d only see after the instances were discovered, so i’m assuming you see your desired processes.

    What does poll now show? If poll now shows data, but there are no rows on the raw data tab, check to make sure your timeframe filter isn’t showing a time in the past before the instances existed. Select your timeframe and make sure it shows either last hour or default.

    If you still don’t see any rows in raw data, that’s a serious problem with LM. If LM is scheduling the task and it’s failing, you’d see rows with “no data” in each column. The fact that you’re not seeing any rows at all would be troubling and deserving of a support call.

Stuart_Weenig's avatar
Stuart_Weenig
Icon for Legend rankLegend
4 months ago

Yeah, if you see data in poll now and you don’t have a weird timeframe applied, but never see any rows, that likely means the task isn’t getting scheduled by the platform onto the collector. If the task were scheduled and any sort of error occurred, you’d see rows. They’d have data if it worked and “no data” if the task failed.

They’ll probably have you run a `!tlist h=<ip of target device>` to see the status of the task. you could include that output when you open the ticket to give them a headstart.