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Jeff_Batchelor's avatar
Jeff_Batchelor
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10 months ago

PowerShell to Get Alerts through API with ticketid

I am trying to utilize the PowerShell cmdlets from PowerShell gallery to pull back alerts from our portal from a specific time windows and include the ##externalticketid## field. In Python it says t...
alerts
api
  • LMjosephBrett's avatar
    LMjosephBrett
    10 months ago

    Hey y’all, so the old V1 documentation does include this still. 

    However, it looks like the v2 and v3 swagger docs have been corrected to remove the “customColumns” being available as a parameter.  This is due to performance impacts that parameter had on the “alert/alerts” api endpoint.  Instead, if you need to pull custom columns you will need to make the API call to “alert/alerts/{ID}” where it is still a valid parameter. 

    https://www.logicmonitor.com/swagger-ui-master/api-v3/dist/#/Alerts/getAlertById 

    The URL encoding does remain the same as what is described in the v1 article:

    %2523%2523externalticketid%2523%2523

Anonymous's avatar
Anonymous
10 months ago

Yeah, but i can’t get it to work in postman either, so i’m questioning if it actually works in python or if we’re relying on the documentation that claims that it works or if Jeff has it working in a python script. If so, i’d like to see what the query params are in python so i can replicate in postman. Postman has autocode generation. Pick the language and it’ll write a simple script to do your api call, showing what the syntax should be for the query params.