Hey y’all, so the old V1 documentation does include this still.
However, it looks like the v2 and v3 swagger docs have been corrected to remove the “customColumns” being available as a parameter. This is due to performance impacts that parameter had on the “alert/alerts” api endpoint. Instead, if you need to pull custom columns you will need to make the API call to “alert/alerts/{ID}” where it is still a valid parameter.
The URL encoding does remain the same as what is described in the v1 article:
%2523%2523externalticketid%2523%2523
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