Forum Discussion

Lewis_Beard's avatar
Lewis_Beard
Icon for Expert rankExpert
2 months ago

Occasional Bad Request with API to PATCH users

I have a user suspension script that I prefer to run instead of using the "Suspend user after X days of inactivity on LM portal" option in the UI, because of some custom logic. I set up a script ages...
api_v3
Lewis_Beard's avatar
Lewis_Beard
Icon for Expert rankExpert
2 months ago

Well I discovered there was nothing wrong with my code at all. I'm not sure why, but something about those few users was corrupt or something. I edited one of them, without making any changes, and as soon as I did, patch requests on the user (from my script) worked fine. So there must have been something anomalous I couldnt see in the data, a weird character or something. But once they were edited and saved with no manual changes by me other than clicking SAVE .... they were fine.

Weird.

  • jake_nahm's avatar
    jake_nahm
    Icon for Product Manager rankProduct Manager
    2 months ago

    Hi Lewis. Thanks for sharing this detailed use case. I wanted to check if the API calls are working? Based on your last post it seems like the issue resolved.

    Also wanted to check if you're using API v3 endpoints?

    • Lewis_Beard's avatar
      Lewis_Beard
      Icon for Expert rankExpert
      2 months ago

      The API calls were working all along, there was just something wacky in the user data that, as soon as I edited the user and saved it with no (VISIBLE IN THE UI) changes, the same script worked on them. So its kinda frustrating. :)

      But anyway, yes I always exclusively use v3 endpoints.