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asikarwar's avatar
asikarwar
Icon for Neophyte rankNeophyte
3 months ago
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Non-Administrator Users Unable To Manage Resource Threshold

Hello, Can someone please help with a simple question. How can I enable a user to manage Alert Thresholds at the resource level without granting them the Administrator Role? We attempted to create...
security
Joe_Williams's avatar
Joe_Williams
Icon for Professor rankProfessor
3 months ago
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OK, first, the Settings / Alert Settings won't affect what you are trying to accomplish at all. That is purely to control the backend section of LogicMonitor for alert delivery.

We grant a specific role the ability to adjust thresholds. Generally LogicMonitor is graceful with overlapping roles, but I would verify that the users impacted in question are not in more then 1 role.

Also all things with LogicMonitor support, have you tried it in the new UI yet?