Forum Discussion

joshlowit1's avatar
3 years ago

No Data and Error not seen before


I have an issue where on a VM where a collector is installed it is returning No Data for items such as System Uptime and CPU but returning data for Memory and Processes. When I do a Poll Now on the System Uptime it Times Out. If I do Poll Now on CPU I get NaN and this  message: " winproxy return status=0x00000261 errmsg=Process the request timeout" I tried to re-install the collector but still getting the same error. I also restarted the LogicMonitor Agent and Watchdog Services along with the WMI service. Any suggestions on how to troubleshoot and resolve? Any help is much appreciated! Thank you.

8 Replies