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joshlowit1's avatar
joshlowit1
Icon for Neophyte rankNeophyte
4 years ago

No Data and Error not seen before

Hello, I have an issue where on a VM where a collector is installed it is returning No Data for items such as System Uptime and CPU but returning data for Memory and Processes. When I do a Po...
Manog1978's avatar
Manog1978
Icon for Neophyte rankNeophyte

Hi 

 

I have same issue, could you guide me to resolve the issue.

 

java.io.IOException: winproxy return status=0x00000261 errmsg=Process the request timeout

Sambhaji_Kadam's avatar
Sambhaji_Kadam
Icon for LM Conqueror rankLM Conqueror
7 months ago

Hi Manog1978 

Related Microsoft article about 0x00000261 error:
https://learn.microsoft.com/en-us/openspecs/windows_protocols/ms-erref/18d8fbe8-a967-4f1c-ae50-99ca8e491d2d

We have not documented this error in our WMI troubleshooting documentation, but it is a topic of discussion in our community forum:
https://community.logicmonitor.com/product-discussions-22/no-data-and-error-not-seen-before-2818 

Please log a case with LM support to troubleshoot this issue for further clarification.