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Udayaramya's avatar
Udayaramya
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2 months ago

Mismatch in Account Information data in uiv3 and uiv4 pages

I found the difference between account information data in uiv3 and uiv4 versions in Logicmonitor. Is there any issue behind this? 

  • I found difference with devicetype "0" count. In uiv3 it is showing like 5527 and in uiv4 it is like 5505 at same time period. 

  • I am curious which datapoint you are seeing a difference in?
    I wonder if v3 and v4 are hitting a slightly different metric api endpoint and v4 is doing a cached "daily average" style calculation vs v3 which is pull a straight number or something.

  • Curious, the only thing I can see that would align with that is do you have approximately 30 cloud devices being monitored by a collector as well?

  • Cloud resources monitoring with collector are excluded in this count. These are the count discovered from CloudWatch and not monitoring with collector.