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Jonathan_Hart's avatar
Jonathan_Hart
3 years ago

Invalid Email due to Ampersand

Trying to add an email address to an escalation chain. the email in question has an Ampersand (&) symbol in it and when trying to add it, it errors saying "invalid email". Is there a way aroun...
Anonymous's avatar
Anonymous
3 years ago

Looks like the syntax checker is local in your browser, so there'd need to be a feature request to get that fixed. Reach out to your CSM to make sure that gets done.

I was able to add "new&ampersand@example.com" to one of my escalation chains through v2 of the API. I mimicked what the UI does by observing it in chrome as i put in "new@example.com". It did a PUT to /setting/alert/chains/3, where 3 is the ID of the escalation chain I added to. PUT operations require the entire payload of what you want the finished object to look like, so i grabbed the payload from chrome's developer tools, updated the email address and did a PUT a href="https://communities.logicmonitor.com/topic/1964-accessing-the-logicmonitor-rest-api-with-postman-and-lmv1-api-token-authentication/#comment-4808" rel="">through postman. This is what my payload looked like: 

{
  "ccDestinations": [
  ],
  "description": "",
  "destinations": [
    {
      "stages": [
        [{"addr": "victoria","contact": "","method": "email","type": "ADMIN"}],
        [{"addr": "On Call","contact": "","method": "","type": "GROUP"}],
        [{"addr": "new&ampersand@example.com","method": "email","type": "ARBITRARY"}]
      ],
      "type": "single"
    }
  ],
  "enableThrottling": true,
  "id": 3,
  "inAlerting": false,
  "lnkUseTimeBasedHelp": false,
  "name": "Network Operations",
  "throttlingAlerts": "20",
  "throttlingPeriod": "10"
}