Forum Discussion

Barb's avatar
Barb
Icon for Neophyte rankNeophyte
2 years ago
Solved

High CPU after Collector Upgrade to 33.002

Hi We have seen a couple of collectors CPU increase by between 20 -30% after this upgrade and just interested if anyone else has seen this behaviour ?
collector
collector version
collectors
  • Ajay's avatar
    Ajay
    2 years ago

    Hello Barb,

    We have not heard this yet, however if you are concerned, this will need to be investigated and is best resolved going through LM support.

    Please contact support by raising a ticket or chat through your portal. Please provide the logs and further details in the ticket.

    Support link found top right hand side of your LM portal.

    Thanks

Stuart_Weenig's avatar
Stuart_Weenig
Icon for Legend rankLegend
2 years ago

We have the same problem with 33.001 and 33.002. Our high CPU causes the collector to lose its connection to LM making the collector “down”. We just go into the box and restart the service and everything is normal again.