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noob_tech_suppo's avatar
noob_tech_suppo
Icon for Neophyte rankNeophyte
3 years ago

Find disk shelf serial number?

Is it possible to discover the serial number for a disk shelf?
Like a HP Storageworks disk enclosure..?

I have configured snmp for a Proliant unit with a disk shelf, and I am receiving "Array controller" information, but the serial number displayed here is not the enclosure's serial number.

I can find the serial number by using the HP ssa command line interface through the hostOS, and "ctrl slot=<number> enclosure all show detail",
but it would be better if it could be discovered by Logicmonitor

  • Anonymous's avatar
    Anonymous
    3 years ago

    If your LogicModules, particularly the PropertySources and DataSources, are all up to date and it's not getting discovered, it just means that there's no out of the box LogicModule that discovers it. However, you've already answered the most difficult part of building this into LM: how to get the data. Can you access the HP SSA CLI through SSH? If so, you could write a simple Expect PropertySource to pull in this information. It sounds like this may be an instance level property, as opposed to a device level property, so you may need to look at the discovery of those instances and add a portion that discovers the serial number as an instance level property.

  • Anonymous's avatar
    Anonymous
    3 years ago

    If your LogicModules, particularly the PropertySources and DataSources, are all up to date and it's not getting discovered, it just means that there's no out of the box LogicModule that discovers it. However, you've already answered the most difficult part of building this into LM: how to get the data. Can you access the HP SSA CLI through SSH? If so, you could write a simple Expect PropertySource to pull in this information. It sounds like this may be an instance level property, as opposed to a device level property, so you may need to look at the discovery of those instances and add a portion that discovers the serial number as an instance level property.