Forum Discussion

venkat's avatar
venkat
Icon for Neophyte rankNeophyte
4 months ago

Email Alerting

Hi All,   Is there any way we can supress the email Alerts i am getting he same email alerting every time the Alert rule runs i want only one email when the Alert is triggered and no email till the...
  • Anonymous's avatar
    Anonymous
    4 months ago

    Having the 1st stage blank means that the 2nd stage won't go active until the escalation interval. It automatically inserts an X minute delay before emails go out. 

    As mentioned, if the third stage is blank, you shouldn't be getting repeat emails for the same alert. What has support said?

  • venkat's avatar
    venkat
    4 months ago

    It is working as expected with stag1 & Stage 3 as blank took some time to have the changes updated.