Forum Discussion

Learner's avatar
Learner
3 years ago

Collector upgrade issue - error desc- Failed to verify file C:Program Files (x86)LogicMonitorAgentlibLMPerfmon.dll. Check directory and verify permissions.

Hi All,  while doing collector upgrade via console in windows machine recieved below error , can you please let us know how to proceed , one solution is remove LM collector S/W and the reinst...
Anonymous's avatar
Anonymous
3 years ago

Are you running the installer as admin? Honestly, uninstalling the collector and reinstalling is probably the fastest way. Make sure to delete the C:\Program Files (x86)\LogicMonitor\ directory after uninstalling to make sure everything is cleared out.