Forum Discussion

ldoodle's avatar
ldoodle
Icon for Advisor rankAdvisor
2 years ago

Collector keeps going down

Hi,

We have 1 environment where the Collector keeps going down. Every time I run the diagnose tool it reports this:

 

So I uninstall and re-install the Collector and all is when again. Only some time later this comes back.

The account is:

a local admin on the collector VM (which I Windows-based)
not set for password expiry

We have other environments (we're an MSP) that don't have this issue.

Any ideas?

Thanks

  • Stuart_Weenig's avatar
    Stuart_Weenig
    Icon for Mastermind rankMastermind
    2 years ago

    Sounds like something support should be able to help with. No AV or other "security" agents that might be messing with the config file periodically?