ProfessorWell the great thing about LogicMonitor is you can see exactly how it works by looking at the DataSource. Here it's using some Groovy code you can review but the technical notes say:
QuoteThis datasource should only be active for one DDC per farm. Add CitrixBrokerActive to system.categories in order to enable.
Uses the Citrix Monitoring Service API. Requires that the collector user have at least Read Only XenApp/Deskop Administrator privileges. The xenapp.user and xenapp.pass properties must also be set.
So sounds like it's worth making sure the permissions are setup correctly.I don't really know Citrix myself nor it's API but if you either use the Poll Now button on the raw data tab, or use the TEST buttons on the DataSource, it might provide additional details.
