Product ManagerDexda works quite differently than the workflow you described for PagerDuty.
In Dexda Alerts are correlated together based on OOB or customer ML models into “Insights”.
Insights can be manually or through pre-configured setting raised as “Incident” into ServiceNow.
ML Models can be altered by the users to improve the model efficiency across any type of Alerts where these ML Models are applicable.
Yes, there are rules and workflows on Insights that can be configured in Dexda.
This is a summary of operations inside Dexda with more details available in the Dexda support docs.
