ExpertHi,
I'm wondering if it's possible to do something for a website check that would be like:
Can anything like that be done?
Thanks.
Community ManagerHey Kelemvor - I am polling some experts for you but the initial response is:
- In theory, yes
- Thinking we could monitor the same metric, at the same threshold and set up different levels of severity based on number of occurrences over a period of time, which can be done on a device, but looking into a web check
I will follow back up with more details after they test it out
ProfessorThere is technically not a way to accomplish this.
What you can do tho, is in your escalation chain and alert rules, build in an escalation interval. Once you get to the point where you want it to be a higher severity, you point the escalation chain to a different integration, where you can adjust the severity/impact to wherever you are sending your alerts.
An example would be disk at 90% is an error.
Escalation interval is 120 minutes have 4 stages, the first 3 are the your normal integration. the 4th is the adjusted one to then trigger a higher level alert in your ticketing system or chat system.
Community ManagerKelemvor our product leader said he doesn’t think you can change the severity of the alert based on time like that, but you can resend or escalate after a given amount of time and you can have the website check only alert after 3 failures and have it check every 3 minutes...let me know if we can help.
