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Kelemvor's avatar
Kelemvor
Icon for Expert rankExpert
10 months ago
Solved

Any way to change the severity of an alert based on duration?

Hi, I'm wondering if it's possible to do something for a website check that would be like: Alert occurs based on the normal Check every 3 minutes, Alert after 3 failures.  Set alert as Warning. I...
  • SuzanneShaw's avatar
    SuzanneShaw
    9 months ago

    Kelemvor our product leader said he doesn’t think you can change the severity of the alert based on time like that, but you can resend or escalate after a given amount of time and you can have the website check only alert after 3 failures and have it check every 3 minutes...let me know if we can help.

SuzanneShaw's avatar
SuzanneShaw
Icon for Community Manager rankCommunity Manager
9 months ago

Hey Kelemvor - I am polling some experts for you but the initial response is: 
- In theory, yes
- Thinking we could monitor the same metric, at the same threshold and set up different levels of severity based on number of occurrences over a period of time, which can be done on a device, but looking into a web check

I will follow back up with more details after they test it out