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Kelemvor's avatar
Kelemvor
Icon for Expert rankExpert
9 months ago
Solved

Any way to change the severity of an alert based on duration?

Hi, I'm wondering if it's possible to do something for a website check that would be like: Alert occurs based on the normal Check every 3 minutes, Alert after 3 failures.  Set alert as Warning. I...
  • SuzanneShaw's avatar
    SuzanneShaw
    9 months ago

    Kelemvor our product leader said he doesn’t think you can change the severity of the alert based on time like that, but you can resend or escalate after a given amount of time and you can have the website check only alert after 3 failures and have it check every 3 minutes...let me know if we can help.

SuzanneShaw's avatar
SuzanneShaw
Icon for Community Manager rankCommunity Manager
9 months ago

Hey Kelemvor - I am polling some experts for you but the initial response is: 
- In theory, yes
- Thinking we could monitor the same metric, at the same threshold and set up different levels of severity based on number of occurrences over a period of time, which can be done on a device, but looking into a web check

I will follow back up with more details after they test it out