Forum Discussion

DanB's avatar
DanB
Icon for Advisor rankAdvisor
4 years ago

Alert Report: no "cleared" column to display?

Hello just wondering if I'm missing something or when generating an "Alert" report is there no way to display the "Cleared" data column? I tried searching for it in the "Add Custom Column(s)" dialog but nothing turned up related to the time when the alert cleared. 

I tired 'cleared', 'closed', 'resolved'.  What am I not thinking of? This is an absolute must needed column in an alerts report. 

 

 

  • DanB's avatar
    DanB
    4 years ago

    Found it..  ?
    Who ever designed this section should really follow the same naming convention as the rest of the tool. It was listed in the REPORTS section as "End".
    The rest of the tool uses when and alert clears its called:  "Cleared On" or "Cleared On" in the Alerts pages under Resources and the Alerts Section. Sure why not make it non-consistent for your end users.

     

  • Ryan_Albert_Don's avatar
    Ryan_Albert_Don
    Former Employee
    4 years ago

    @DanB  Thanks for the feedback. This is partially due to the portal migration between old and new ui and nomenclature, it will be addressed as we move reports into the new Ui.

  • DanB's avatar
    DanB
    Icon for Advisor rankAdvisor
    4 years ago

    Found it..  ?
    Who ever designed this section should really follow the same naming convention as the rest of the tool. It was listed in the REPORTS section as "End".
    The rest of the tool uses when and alert clears its called:  "Cleared On" or "Cleared On" in the Alerts pages under Resources and the Alerts Section. Sure why not make it non-consistent for your end users.