Forum Discussion

DagW's avatar
DagW
Icon for Neophyte rankNeophyte
26 days ago

Alert persisting falsely

This alert was present in the portal for some time, significantly after it should have cleared. It was saying the status of the interface was at value =  2 when the raw data tab was showing 1 for...
Mike_Moniz's avatar
Mike_Moniz
Icon for Professor rankProfessor
26 days ago

Hmm, I don't think I've run into that situation myself. I think the closest I've seen is a "stuck" alert due to the datapoint getting NaN after the alert. That might be worth reviewing with support to look at that specific situation.