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chrisred
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4 months ago

A Push Connector for ServiceNow Event Management

Hi, this is a Push Connector for ServiceNow Event Management. If you are looking to send alerts from LogicMonitor to the Event Management feature this may be helpful.

There is a connector for LogicMonitor created by ServiceNow, but it has a number of issues. Some fields are not mapped well to the ServiceNow event, website alerts for example have multiple fields not populated.

It doesn't properly handle the non-standard date format LM uses in the alert tokens, and certain time zone identifiers like "BST" or "CST" cause the connector to "crash".

This one fixes those issues and does some better mapping for the event fields, additional details are in the repository linked below.

https://github.com/chrisred/snow-itom-push-connectors

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