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markcwwade's avatar
9 months ago
Solved

Feature request - new Aruba datasource - Aruba 6100 switches

Hello community - recently I had a case open with support around some new Aruba switches not polling properly in LM. Their response was the following:

“I tested some of the Aruba datasources but it appears that your device - Aruba JL679A 6100 12G CL4 2SFP+ 139W Swch PL.10.06.0110 - may need new datasources which we do not have.
 
You can submit a request for new datasource with the MIB file and the specific oids you'd want to see.  You can do a feature request from our community website - https://community.logicmonitor.com/product-hub-4”

I suppose my question is - how would I go about submitting MIBs and getting this ball rolling?

Thanks!

  • Hi markcwwade

    You could submit feedback through your LM portal

    Please follow these steps:

    1. Sign in to your LogicMonitor account in your LM portal

    2. Navigate to the ‘Support’ section 

    3. Click ‘Contact Support’

    4. Lastly, click ‘Feedback’

    5. Provide a summary and descriptive message

    6. Click on ‘Submit’ 


       

3 Replies

  • Ajay's avatar
    Ajay
    Icon for LM Champion rankLM Champion

    Hi markcwwade

    You could submit feedback through your LM portal

    Please follow these steps:

    1. Sign in to your LogicMonitor account in your LM portal

    2. Navigate to the ‘Support’ section 

    3. Click ‘Contact Support’

    4. Lastly, click ‘Feedback’

    5. Provide a summary and descriptive message

    6. Click on ‘Submit’ 


       

  • Good luck with that.

    If it’s just an SNMP MIB, you would probably do well to look through LM’s training library. There should still be a course out there on building a simple SNMP datasource from a MIB. 

    Link to the mib here? I might be able to get you started if you know what from the MIB is interesting.