Forum Discussion

GaryMorley's avatar
GaryMorley
Icon for Neophyte rankNeophyte
2 years ago

dashboard display user timeout override

We have several ( hundreds of ) dashboards which show pertinent data to the relevant teams here. Each set of teams sit in separate areas, and they all need to see their dashboards. As such, we have...
"portal setting"
"User session timeout"
dashboard
users
Anmolk17's avatar
Anmolk17
Icon for Neophyte rankNeophyte
2 months ago

Strange ! I kept a session with "keep me signed in" last night and today when i checked it was logged out ! Our users are logged in via SSO...could that be a difference ?

Joe_Williams's avatar
Joe_Williams
Icon for Professor rankProfessor
2 months ago

That could easily be it. If SLO (Single Log Out) is enable. The idP will invalidate your session token and LogicMonitor will then invalidate your local session token.

You might need to utilize local accounts for this.