Forum Discussion
That being said, it has been reported that the "Keep Me Signed In" is no longer working as expected. I have another Support ticket open, but have, again, not had much of a good response yet.
Will update here if/when the "Keep Me Signed In" setting works for local ( portal ) accounts again for me.
Hey GaryMorley​ , Were you able to find a workaround ? I am facing the same problem and need higher session timeout for NOC views.
Thanks
AK
- Anmolk1724 days ago
Neophyte
As per the documentation "keep me signed in" seems the workaround but you said it isnt working as expected. can you elaborate on that pls ?
- GaryMorley23 days ago
Neophyte
Hey there - For a short period of time the "Keep me signed in" was being ignored - and appeared to timeout at the designated 'timeout' period.
However, after a portal update - the setting began working again. ( I neglected to update here )
The other option ( which worked whilst I was troubleshooting the 'Keep me signed in' ) was to share the separate Widgets individually.
https://www.logicmonitor.com/support/widgets-management#h-sharing-widgets-via-widget-access-urls
But, as far as I am aware now - the "Keep Me Signed In" is working a charm again.
- Anmolk1723 days ago
Neophyte
Strange ! I kept a session with "keep me signed in" last night and today when i checked it was logged out ! Our users are logged in via SSO...could that be a difference ?