Timezone per user account

Dear LM, how in the age is this not a feature yet?  Had I been at my company when LM was evaluated I would have not picked the tool just on this one point.  It's a major issue for us as a global business with regional IT centers.

Surely the date times are stored as epochs, no?

Hello LogicMonitor team,

Please add possibility to change timezone per user account, not for the whole portal. For us as a global company it is critical feature, cause we have offices and equipment worldwide so engineers can see events in local timezone. Right now we have timezone configured for California, and it is not convenient to track events from Moscow, for example. Thanks in advance!

On 6.4.2016 at 6:58 PM, Annie Dunham said:

Hi Bruce - This got sidelined (due to a number of reasons) but is on Dev's plate for re-evaluation this sprint.  I'll update once we have an official release date, but promise it has not been forgotten.

Good to hear "promise it has not been forgotten" but more than one year passed since it has been requested!

It is arduous to recon the time difference every time we set a downtime or communicate with our branch offices around the globe.

thanks,

Max

This is a critical feature to be able to use your tool at a company with a global footprint like ours.  What is the right path for your customers to follow to be able to make this a priority in your product roadmap?

What is the status on this critical feature request? We have started to deploy in Azure all over the world and calculating time differences is way past becoming critical. We expended too many man-hours chasing nothing because the SDT on our CET server was off by an hour because of the 1 week difference in Autumn time changes between EU and US.

Hi @Ali Holmes

My priority is item 1 on your list.  We can live with administration, configuration and time stamps in alert messages being in UTC, but having local times in the presentation layer would address most of the complaints I receive from my users.

Great to hear @Ali Holmes!

We are going to need this as well.

Hi Annie, As a work around, can we change the current GMT setting to EST setting for us ? We have most of our services in EST and would be really helpful before the user level time changes are addressed.

Thanks

Narr

We need this as well.  Not only per-user timezone, but per-device timezone (inferred from location property would be a bonus).  Many of our customers span multiple timezones.  Time-related settings like escalations should be tied to the device impacted as well.

Thanks,

Mark