Ali_Holmes
Former Employee
Joined 8 years ago
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Re: Timezone per user account
Hi all, This has been prioritized again for 2018. To providea little background: Changing the way data is displayed in the UI is relatively easy, but once data is outside of LogicMonitor (i.e. alert messages, report content) it is no longer dynamic.To change content based on recipient is much more complex, and we don't have a good solution for this (yet). The last thing we want to do is create inconsistencies that further complicate the issue we're trying to solve, which is why this project wasput on hold in the past. We know how important it is to support our customers with global resources, we just want to make sure we do it right. With that in mind, and to ensure things go smoothly this time around, we are considering approaching this in phases: 1. Ability to view data in the UI(dashboards, devices, alerts) in user-specific time zone. All configurationoperations (schedulingSDT, escalation chains, report delivery, report content,etc) are still done in the account/globaltime zone (this would be explicitly indicated in the configuration window). Alert messages (i.e. ##START## token) also remain in the account/globaltime zone. 2a. Ability toconfigure events (SDT, escalation chains,collector upgrade, report delivery, etc) in user-specific time zone(or possibly user-specifiedtime zone via time zone picker). Each configuration will record and display in the time zone it was set in. 2b. Ability to configure report content(SLA period, time range, etc) in user-specific time zone (or user-specified). Resulting report will be the same regardless of recipient. 3. Ability to receive alert messages and reports in recipient's time zone. We're interested to hear your feedback in terms of these phases as we work through the requirements. What is your highest priority?What percentage of your problems are solved byphase 1 alone? What are your biggest concerns? If alert messages are in a different time zone than your portal data, how does this affect your workflow? If you prefer, you can shoot me an email at ali.holmes@logicmonitor.com. -Ali1View0likes0CommentsRe: Dynamic Tables (dashboard widget)
This is something we're spec'ing out currently. It's likely we'll have tolimit the dynamic table to a single datasource to ensure columns have the same number of instances, but it sounds like that will be sufficient for the examples provided?1View0likes0Comments