Forum Discussion

Tom_Champion's avatar
Tom_Champion
10 years ago

Timed Alert trigger intervals

Hi,

I would like an option where you could specify different alert trigger intervals depending on a time schedule.

The example I have is a service that is stopped during work hours to make changes to some data but at other times we need to know if it has stopped straight away.

Example Below:

Collect Every | Alert trigger interval | Start Time | End Time | Days

1 Minute | 1 | 0:00 AM | 24:00 AM | S, S

1 Minute | 1 | 0:00 AM | 6:00 AM | M, T, W, T, F

1 Minute | 15 | 6:00 AM | 6:00 PM | M, T, W, T, F

1 Minute | 1 | 6:00 AM | 6:00 AM | M, T, W, T, F

  • Steve_Francis's avatar
    Steve_Francis
    Former Employee
    10 years ago

    I dont think this is a feature well be adding in (the capacity for confusion seems pretty high..) but you can achieve a similar effect.rnYou could leave the polling at 1 minute at all times, but have time based escalation chains, so that during the work hours, when you would have a 15 minutes when work could be done, you have a stage that does nothing with the alerts, and a 15 minute escalation interval. So for 15 minutes, the alerts show in the UI, but do not get routed to anyone. After that, they get escalated. The rest of the time, the first stage would immediately route to someone.rnThis is not ideal, as you still see the alert in the UI during the 15 minutes, but its close...