Forum Discussion
Steve_Francis
10 years agoFormer Employee
I dont think this is a feature well be adding in (the capacity for confusion seems pretty high..) but you can achieve a similar effect.rnYou could leave the polling at 1 minute at all times, but have time based escalation chains, so that during the work hours, when you would have a 15 minutes when work could be done, you have a stage that does nothing with the alerts, and a 15 minute escalation interval. So for 15 minutes, the alerts show in the UI, but do not get routed to anyone. After that, they get escalated. The rest of the time, the first stage would immediately route to someone.rnThis is not ideal, as you still see the alert in the UI during the 15 minutes, but its close...
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