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Leo's avatar
Leo
7 years ago

SLA report based on device uptime during "Last calendar Month"?

Hello!

My challenge is how to calculate proper SLA time (in minutes) during the last calendar month. Currently the Threshold must be set manually. The problem is that many months have different amount of minutes so single value might not give 100% correct result. Having dynamic thresholds would be much better option.

 

Thank you!

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SLA

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  • Wietse's avatar
    Wietse
    6 years ago

    It would be very useful to have the options "Last Calendar Month" and "Current Month" available in the portal's  time range settings.

    You can select this in reports but not in the portal. This makes SLA widgets not very useful at this moment since this value is normally calculated per calendar month instead of per last 30 days or so.

    Please implement this!

    Thanks in advance..