Forum Discussion

Mosh's avatar
Mosh
Icon for Professor rankProfessor
5 years ago

Is two factor authentication down?

We are unable to login using two factor auth this monring (0800h) in UK.  We get a 500 error when users try to get a code (any method, Authy, SMS, phonecall). LogicMonitor status page shows a...
Mosh's avatar
Mosh
Icon for Professor rankProfessor
5 years ago

@Sarah Terry - Resolved for us around 1530h (UK), but I did have to chase support a few times before it was escalated.  Can I suggest LM should monitor this endpoint? :D