Sarah_Terry
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Re: Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from legacy UI
Hi Matt_Whitney amazing, thank you! Here are a few dates / times that work for me: Monday May 12th 9-10 am or 12:30-3 PST Wednesday May 21 9-11 am PST Thursday May 22 9-11 am PST Would any of these slots work for you for a call? Let me know and I'll send out an invite.13Views0likes1CommentRe: Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from legacy UI
Hi MattN - would you be open to a call with our product & UX teams to discuss specifics? We have been actively making improvements over the past year to the new UI, and have made significant improvements in both functionality & performance -- most of this based on user feedback. The three pages we've just removed toggles for (websites, reports, settings) are fairly similar to the older UI pages & have consistently had few to no issues reported. We do acknowledge that there is more work to be done for dashboards & resources pages, which is why we don't have a timeline yet for retiring the old UI versions of those pages. Again would love to chat and get more specific feedback from you that we can incorporate into our current efforts to improve the new UI if you're willing!27Views0likes0CommentsRe: Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from legacy UI
Hi Matt_Whitney -- We'd love to set up a call with you to discuss more specifics. We don't have a timeline yet for removing the toggle for resources, and would love to ensure a more positive experience prior to setting one. Hopefully the sentiment on some of the simpler pages like websites, reports and settings is less negative, but we'd love to discuss that as well. Additionally, I do just want to share context that part of the reason we shifted to a new UI was actually tech debt & upgrading the UI framework on the backend -- so while the old UI may have appeared fine from a functionality perspective, it was getting more and more difficult to maintain.26Views0likes3CommentsRe: Reporting Improvements
Hi pgordon -- We have a few smaller improvements coming soon: the ability to see historical SDT in alerts reports, and a new "month to date" option for reports, as well as a few bigger improvements planned for reporting later this year. Specifically we are aiming to allow more flexibility in reports through a new report type for metric reporting, and more usability by providing more insight into execution status. Happy to get on a call and go through more details - there is a lot going into that new metrics report type & we'd love your feedback. Just for some additional context, last year much of the improvement on the alerting side was on the backend, to make it easier & faster for us to support new report types, so it may not have been quite as visible but hopefully will speed up the improvements we are making this year.40Views1like2CommentsRe: Notice for Upcoming Deprecation of Websites, Reports, and Settings pages from legacy UI
Hi Kelemvor - I would love to set up some time to talk through your specific feedback & what complaints you have. While I agree the new UI transition has been painful, we have worked very hard to resolve bugs & performance issues, and you should not still be seeing these issues. Many complaints about the new UI came from an earlier period in the transition, and have long since been addressed. In addition, the new UI includes many new features you won't find in the older UI (like dashboard filtering, resource explorer, datapoint analysis, logs analysis, netflow sankey, DataSource level alert tuning, and more), so sticking to the older UI means you are not getting the best of LogicMonitor. Lastly, we are only have plans to force the following three pages, currently: Settings, Reports, Websites -- and thats because these pages are simpler, the adoption is high, and issues very few and far between. We know Dashboards & Resources are more complicated pages and we want you to feel comfortable before we remove the toggle -- again would love to chat about what you're seeing & what would make you feel comfortable with the new UI.174Views3likes5CommentsRe: LogicMonitor "Application ELB" Datasource returns NoData instead of metric for ELB 5XX
Yes - it is because CloudWatch doesn’t actually report 0s via the API. So that means No Data could mean: there is no data because the load balancer is unresponsive or otherwise not working, OR it could mean: the value is 0. One reason we don’t automatically change No Data to 0 is that it eliminates the ability to alert on that first No Data condition (the load balancer will always appear to be working from a monitoring perspective if we default No Data to 0). The best option is to use the complex datapoint option above, but instead of doing it based on the raw metric, use a different datapoint that should always return a value when the resource is functioning (like HealthyHostCount). We are trying to add these complex datapoints to more of our cloud out of the box modules.15Views4likes0CommentsRe: Is it feasible to get data for EBS from CloudWatch metrics at every minute interval?
EBS CloudWatch metrics are available at 1 minute intervals (see https://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/using_cloudwatch_ebs.html), so you can just change the polling interval in LM to 1 minute. The reason we default to 5 mins is to optimize CloudWatch costs out of the box -- the 1 minute polling will get you more granular data (and alerts), but it will add more to your CloudWatch bill as well.33Views2likes0CommentsRe: Details for the CloudWatchProbe feature?
Hey @Brandon- That note is intended to capture a change for our cloud collector in which we've improved how we're making the CloudWatch getMetricStatistics requests to be more efficient, but the details here (v3, CloudWatchProbe) are more specific to our internal teams. Sorry for the confusion - we'll clarify the release notes.11Views1like0CommentsRe: Aruba Central monitoring
Hi @SeanStarson - We're looking into this, but don't yet have any official plans. We'll keep you updated with progress :)/emoticons/smile@2x.png 2x" title=":)" width="20" /> Thanks @Michael Dieterfor the detailed response on desired monitoring! Ideally we'll build this as a cloud integration since the information is available via API, but traditional DataSources may be a faster short term option.86Views0likes0Comments