Forum Discussion

J_Wiltse's avatar
J_Wiltse
9 years ago

Additional Information in Webhooks - Mostly ACK info

Hi, when we get webhooks, we have to do an API call for each one because the following critical information is lacking in the webhooks: 

InSDT 
Acked
AckedOnLocal
AckedComment

Without this information, the "acked" webhook is kind of silly, it doesn't have any of the key information. 

  • Sarah_Terry's avatar
    Sarah_Terry
    Icon for Product Manager rankProduct Manager
    9 years ago

    We're currently working on improving webhook messages.  In an upcoming release, webhook acknowledgements will be able to use the same message that email acknowledgements notifications use - this should help, as email acknowledgements include the name of the user that acked the alert as well as the comment.  We'll work on getting the ack timestamp and SDT flag in there as well.