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Kerry DeVilbissLMer

Product Discussions

LogicMonitor Portal Metrics

LogicMonitor Portal Metrics is a DataSource that queries the API of a specified LogicMonitor portal for overall statistics such as device, collector, and alert counts. It was originally written by fellow Sales Engineer @Jake Cohen, and updated by Monitoring Engineer @Julio Martinez (credit where credit is due!) It can be useful for tracking the activity within an account over time.The recommended/ required method for implementing the DataSource is as follows:Download the LogicMonitor Portal Metrics DataSource from the LogicMonitor Repository using locator code J7RGZY. Add a new device to your account in Expert Mode - use 'logicmonitor.account' in place of IP Address/ DNS and whatever you'd like for the Display Name (LogicMonitor Portal, for example.) - This device won't respond to standard DataSources, so you'll probably want to do some alert tuning once it's been added. Add properties to the device to allow the DataSource to authenticate. The required properties are:lmaccount (LogicMo

1 day ago

CaseyWProcessor Participant

Product Discussions

dcruzNeophyte

Product Discussions

LM Collector behind a Fortinet Firewall

For security reason a collector has to be behind a Fortinet Firewall, i mean between the collector and the LM data center. I have to determine the FW requeriments in terms of throughput and sessions number in order to be able to work flawlessly with 500+ devices. I will be monitoring all the performance of a Cisco network including interfaces status. Is there any way to calculate this data? Kind regards.

2 days ago

Matt WhitneyProcessor Participant

Open Beta Process

UIv4 - Cleared alerts not showing duration in began column

In UIv4, I noticed that in the Alerts tab of the Resources page does not show the duration an alert was active when you are looking at historical alerts (cleared filter set to Yes). Instead it shows the amount of time ago in hours the alert was reported at (which is redundant since timestamp is already shown in the column).In UIv3 I am used to being able to easily see the duration a historical alert was active within the “began” column of the Alerts tab. It shows up in parentheses next to the timestamp the alert began and is useful for seeing if alerts were “flapping” among other uses.Below is an example of what the column looks like in UIv4 vs UIv3.This example alert was triggered 6/7 at 15:05 and cleared after 5 minutes. The UIv3 version is more useful.UIv4 (Reported At): Jun 07 15:05 (an hour ago) UIv3 (began): Jun 07 15:05 (5m)

2 days ago

Stefan WProcessor Participant

Product Discussions

Anyone monitoring EfficientIP with LM?

Hi folks! Is anyone covering EfficientIP https://efficientip.com/products/ with LogicMonitor?

3 days ago

Matt WhitneyProcessor Participant

Open Beta Process

UIv4 - Placement of Poll Now and Debug buttons on Raw Data tab

In UIv4 within the Raw Data tab on the Resources page, the Poll Now and Debug Console buttons are located among the other icons in the top right corner of the screen.These 2 buttons (especially Poll Now) are heavily used by our users for troubleshooting. Our users expect to see these buttons front-and-center on the Raw Data tab like they are in UIv3. I would like to request that the placement/style of these 2 buttons be adjusted to line up with what we expect in UIv3.

3 days ago

Matt WhitneyProcessor Participant

Open Beta Process

Strange behavior when selecting Manage button on Resource Groups

I noticed that when I have a resource group selected and “focused” on so I can only see that group, there is strange behavior when I then select the Manage button for that group.If I select the Manage button while focused on a group, it will “unfocus” the resource tree on the lefthand side. If I cancel out or save changes made on the Manage page then it will “refocus” the resource tree on that group. But it should not be unfocused while the Manage page is open.

3 days ago

Matt WhitneyProcessor Participant

Open Beta Process

UIv4 - Disabled Datasources no longer grouped separately

In UIv3, any datasources that are disabled at a group-level will stop polling and an instance group called “Disabled Datasources” will appear under the resource that had the datasource applied at the bottom of the datasource list. This is useful for easily seeing if a device has any datasources disabled, and its also useful for hiding datasources if we don’t need/want them to clutter up the resource.In UIv4, if I disable a datasource at a group-level it will stop polling but will not be moved to a “Disabled Datasources” group. This can create confusion as to why a datasource is not polling, and it creates clutter on the resource. Please add the Disabled Datasource instance group functionality to UIv4.

4 days ago

Matt WhitneyProcessor Participant

Open Beta Process

UIv4 - Alert Tuning tab shows truncated description for datapoints

I noticed that in UIv4, the Alert Tuning tab does not show the full Description for a datapoint. It shows a truncated snippet of the Description instead and the column has to be manually expanded if you need to see the full thing.In UIv3 this column wraps, so each row is wider but you can see the whole Description so it is much more usable. I noticed many fields truncate in UIv4 instead of wrapping (properties under the Info tab is another example).It would be much better for the columns to wrap so that the full value can be seen like it is in UIv3.

4 days ago

Matt WhitneyProcessor Participant

Open Beta Process

UIv4 - Alerts tab on Resources page does not show alert count

In UIv3, the Alerts tab on the Resources page would show the total number of alerts active for a resource or group when selected. This lets you easily see a count of how many alerts are active for a given resource or group.InUIv4, there is no count included in the Alerts tab of the Resources page. You can still see how many alerts are active if you look at the very bottom under “All Results Shown”, but this is not as intuitive.

5 days ago

Nishil VachhaniNeophyte

Product Discussions

Checkpoint IPsec Tunnel Monitoring.

Hi all,Is anyone using the LM to Monitor IPSec Tunnel monitoring? if so, are you using the custom OID

11 days ago

Ted JohnsenLMer

Open Beta Process

New Resources UI

Hey all, welcome to the beta for the new UI! With this includes the new look and feel of Resources.Here’s a quick glance at what’s new:Info tab with properties search and filter Alerts tab consistent with Alerts page Maps tab consistent with Topology page Graphs navigation Alert tuning Inventory tab with bulk actions Overview tab Resource dashboard visibility and managementThe official product documentation will cover the functionality in more depth: https://www.logicmonitor.com/support/resources-new-ui-overview Please take the new UI for a test drive and let us know what you think!

11 days ago

Keith SLMer

Product Discussions

Participants needed for UX and Product research

I am a UX Designer currently conducting research on the user experience of LogicMonitor in order to help the Product and the Design teams better prioritize improvements and product direction. I was hoping that some of you might be interested in participating in my research. I am interested in talking to anyone who interacts with LogicMonitor, from users who only occasionally use LogicMonitor to those who spend most of their day in the product. This is a quick, 30 minute interview, at your convenience, over Zoom. I will ask you questions about the way you work, your usage of LogicMonitor, and your impressions of the product. You will also have a chance to call out any additional problems or needs with LogicMonitor. None of the questions are about personal or private topics. This is not a Marketing or NPS survey, its purpose is entirely for product planning and any data collected will be kept confidential and stripped of identifying information. If you are interested, please let me

16 days ago

CalebProcessor Participant

Product Discussions

Adva Mano / Ensemble Monitoring

Are there any other users that are monitoring Adva Mano / Ensemble in their environment. Seems like a pretty locked down box from the outside, and from what the vendor is telling us too. Want to see if someone else had experience with this product before?

23 days ago

JaredMProcessor Participant

Product Discussions

Can token values be evaluated in a complex datapoint?

I would like to construct a conditional datapoint which returns a value if the instance WILDVALUE is equal to a match, otherwise a different value is returned.Is it possible in expressions or groovy script complex datapoints to include tokens such as ##WILDVALUE##? These are some examples which are not currently working:eq(##WILDVALUE##,"C:\")orif(output[##WILDVALUE##]=="C:\") { return(1);} else { return(0);}

24 days ago

sai reddyNeophyte

Product Discussions

Unable to authenticate Rest api with servicenow to get devices

Hi All,I am trying to authenticate in servicenow using script but it is not working. It is throwing an error authentication failed status 401.var ACCESS_ID = '123';var ACCESS_KEY = 'abc';var ACCOUNT_NAME = 'test';var resourcePath = '/device/devices';var epoch = (new Date()).getTime();var id = 2;var requestVars = 'GET' + epoch + resourcePath;var HexUtil = { convertByteArrayToHex : function(byteArray) { var hex = ""; byteArray.forEach(function(byteValue) { hex += HexUtil.convertByteToHex(byteValue); }); return hex; }, convertByteToHex : function(b) { var hexChar = ["0", "1", "2", "3", "4", "5", "6", "7","8", "9", "a", "b", "c", "d", "e", "f"]; return hexChar[(b >> 4) & 0x0f] + hexChar[b & 0x0f]; }};// Compute the HMACSHA256 hash using GlideDigestvar key = "key";key = encodeURIComponent(key);key = GlideStringUtil.base64Encode(key); var msg = "message";msg = encodeURIComponent(msg); var mac = new GlideCertificateEncryption();signature = mac.genera

1 month ago

RakzskullProcessor Participant

Product Discussions

How can Linux servers' queue length and depth be monitored?

I was asked to monitor queue length/depth on Linux servers, and I was not able to locate the relevant datasource that could monitor queue length/depth.Your assistance will be much appreciated.

1 month ago

shodgdonNeophyte

Product Discussions

Can LM Config Monitor and Alert on Palo Firewall Rules Changes ?

Hi !My customer wants to be able to generate a weekly report on any changes made in the rules of their Palo Alto firewalls (hundreds) whether this is done as part of a template push or a one-off. Is this something that LM Config can provide ?Cheers,Scott H

1 month ago

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