How to construct device tree URL?
Hi, I want to link directly to a device in LogicMonitor from the CI page in our ServiceNow platform. I can use the API to get the device ID, but how I do construct the URL that we typically see when using the LogicMonitor UI? For example: https://account.logicmonitor.com/santaba/uiv3/device/index.jsp#tree/eyJ0IjoiZGciLCJpZCI6MjU0LCJlIjpbXSwicyI6IjI1NGczMjJkIn0%3DSolved38Views0likes2CommentsCollector Debug Console
Please make the "go here" link in the "For more detailed troubleshooting recommendations, go here." message open in a new tab/window. If you accidentally click this it open in same window and we lose our command history! Add the debug help that appears on entering a debug console to the regular help content (if it's there I didn't find it) so that we can open the help panel and have the commands easily accessible from the Support Guide panel. The HTML version should be easier to read too. Finally, please add some blank lines between the built-in commands help to make it easier to read the green on black screen. HTML version in the Support Guide panel though, that's the way to go.32Views1like1CommentAbility to clone device group & sub-groups
Please, for the love of all things good in the universe, add an option to clone a device group and its sub-groups. The clone option should clone only the device group hierarchy and all properties and collector preferences, but not any devices linked to the groups. We have a device group hierarchy that we use for some services, and each time we add a new service it would save a great deal of time if we could clone an existing hierarchy.32Views4likes0CommentsRadical Suggestion for Web Sites
Rather than have Websites as separate section in the product with a separate hierarchy to manage; how about making all of the Websites stuff part of the Device Tree and rename the Devices section to something that covers both. Then if I want to add a website or service check I simply do it against the "group". This way I wouldn't have to maintain two hierarchies of business services. What do other folks think of this?16Views3likes6CommentsConfigurable stroke widths for graphs
In the graph configuration page, please dd option to set set the stroke width for line graphs. The current fixed stroke value is too thin when displaying graphs on big screens and viewing them from a distance. Ideally this this be an input value so we can set any value we want, but if these need to be predefined options, then 1px to 10px at least.15Views0likes0CommentsUpdate notes for multiple alert at same time
There seems to be no way to apply the same alert note on multiple alerts using the UI. For example, if multiple interfaces are down for a device, we want to be able to set the same alert note in one go. It's only possible to do so at the moment if the alerts are not ack'ed, but we need to be able to update the notes at a later stage even after they have been ack'ed.13Views1like0Comments