What’s Happening at LM - September Edition
Ways to Engage September Product Power Hour: Cloud Monitoring with Containers Unlock unified observability for containerized workloads. Join LogicMonitor experts to explore cloud-native integrations, dynamic metrics, and ready-to-use dashboards. Thursday, September 18 at 10 AM CT ➡️ Register here User Group Dinners Your opportunity to connect directly with LM users and leaders in a casual, small-group setting. Share your interest in virtual sessions and potential cities for us to visit in 2026! ➡️ Register for User Group Dinners! Build Your Skills Earn a new Badge in LM Academy We’ve launched LogicMonitor’s new Badges and Certifications program in LM Academy, where you can earn free, on-demand digital badges that showcase your LogicMonitor skills. Complete the recommended training, pass a short assessment, and share your achievement on LinkedIn with #logicmonitor! Available badges: 🛡️Getting Started 🛡️Collectors 🛡️Logs 🛡️AIOps Adoption 🛡️Dashboards Coming this month: 🛡️Alerts 🛡️Service Insights ➡️ LM Academy for Customers ➡️ LM Academy for Partners Public Class Cadence Our Training & Enablement team will host public classes on a monthly basis. Deploy, Configure, Manage (DCM) Turning Logs into Insights Observability User Training (OUT) Advanced Incident Management (AIM) We recommend signing up for one course at a time and only registering for sessions you plan to attend. Not sure which course is right for you? Reach out to our team, we’re happy to help! ➡️ Customer Calendar ➡️ Partner Calendar Product Updates 2H 2025 Announcement: September 17th Be on the lookout for an announcement on our website and sign up for the webinar to see all of our enhancements in action and ask our experts questions live! Wednesday, September 24, 2025 ➡️ Register today 2025 Minimum General Deployment (MGD) Collector GD Collector 37.004 has been selected as this year’s MGD. To maintain compatibility, receive the latest enhancements, and meet security standards, all Collectors must be upgraded to version 37.004 or higher before the automatic upgrade begins on October 27, 2025 at 10:00pm PST. MGD 37.004 includes the enforcement of our Security Mandate for Linux Collectors. ➡️ If your Linux Collectors are still running as the root user, this update will automatically convert them to run as a non-root user to align with industry best practices. No action is needed if you’re already in compliance. MGD 37.004 Upgrade Schedule Now –> Oct 26, 2025: Voluntary upgrade window for GD Collector 37.004 Sept 22, 2025: GD Collector 37.004 officially designated as Minimum General Deployment (MGD) collector. Oct 27, 2025, 10:00 pm PST: Automatic upgrade begins. If necessary, security patches may be released, and the MGD version will be incremented. We’ll communicate any such changes to ensure transparency and readiness. For more information, please refer to our LM Community blog. Thanks for tuning in to this month’s update! We’re excited about all the ways you can connect, learn, and grow with us—both online and in person. Keep an eye on the Community for more announcements, and look out for next month’s edition of What’s Happening at LM as we continue to share new opportunities, celebrate our users, and highlight what’s coming down the pipeline.What’s Happening at LM - August Edition
Ways to Engage August Product Power Hour: Edwin AI In Action Tune in to discover how Edwin AI, LogicMonitor’s intelligent assistant, is designed to help you uncover insights, streamline workflows, and act faster than ever. Tuesday, August 19 at 11 AM CT ➡️ Register Here User Group Dinners Your opportunity to connect directly with LM users and leaders in a casual, small-group setting. In Person: Salt Lake City - September 9 Denver - September 10 ➡️ RSVP today Virtual: Mid-September ➡️ Stay tuned in the User Group hub for upcoming virtual events Build Your Skills Camp LogicMonitor August 18 – September 12 Pack your virtual backpack and join us for Camp LogicMonitor, a guided digital learning journey built to fast-track your LM Badge collection, unlock cool prizes, and level up your skills alongside your team and fellow campers! What you can expect: Join weekly Campfire chats with product experts and trainers (every Weds 10AM CT) Earn 4 LM Badges by completing self-paced assignments Swap ideas, progress, and stories with the LM Community Opportunities to win camp swag along the way! ➡️ Register for Camp LogicMonitor 🏕️Check out the Camp LogicMonitor Hub in Community Earn a new Badge in LM Academy We’ve launched LogicMonitor’s new Badges and Certifications program in LM Academy, where you can earn free, on-demand digital badges that showcase your LogicMonitor skills. Complete the recommended training, pass a short assessment, and share your achievement on LinkedIn with #logicmonitor! Available badges: 🛡️Getting Started 🛡️Collectors 🛡️Logs 🛡️AIOps Adoption ➡️ LM Academy for Customers ➡️ LM Academy for Partners Public Class Cadence Our Training & Enablement team will host public classes on a monthly basis. Deploy, Configure, Manage (DCM) Turning Logs into Insights Observability User Training (OUT) Advanced Incident Management (AIM) We recommend signing up for one course at a time and only registering for sessions you plan to attend. Not sure which course is right for you? Reach out to our team, we’re happy to help! ➡️ Customer Calendar ➡️ Partner Calendar Product Updates FedRAMP LogicMonitor has officially achieved FedRAMP Moderate Authorization to Operate (ATO)! ➡️ Read more in this press release Logs for Lunch Learn which data to bring into LM Logs and how to import it, plus a demo of Troubleshooting your Network with Network Observability; all during your lunch hour. August 13, 12pm CT ➡️ Register here Product End of Life (EOL) Deprecation of Legacy UI Websites, Reports, and Settings Pages Deprecation of Apache Groovy 2 Security Mandate Enforcement Security Mandates for the following items have been enforced for most (99.7%) customer cohorts: Two-factor authentication (2FA) Admin Token LM Support Token For more information, check out this community blog. Thanks for tuning in to this month’s update! We’re excited about all the ways you can connect, learn, and grow with us—both online and in person. Keep an eye on the Community for more announcements, and look out for next month’s edition of What’s Happening at LM as we continue to share new opportunities, celebrate our users, and highlight what’s coming down the pipeline.What's Happening at LogicMonitor - July 2025
Ways to Engage July Product Power Hour: Monitoring your AI Workloads with LM Tune in to discover how LogicMonitor empowers you to monitor, optimize, and gain insights from your AI workloads with confidence. Tuesday, July 22 at 10 AM CT ➡️ Register Here User Group Dinners Your opportunity to connect directly with LM users and LogicMonitor Leaders in a casual, small-group setting. In Person: Denver - Dates coming soon! ➡️ Check out the User Group hub for upcoming events Introducing the LogicMonitor MVP Program Celebrating stand-out users who drive innovation, share expertise, and champion observability and AIOps. We’re seeking power users, mentors, and advocates who will contribute through events, content, feedback, and peer support. MVPs receive exclusive product insights, beta access, and community recognition. ➡️ Nominate yourself or a peer today! - Applications close on July 15 Build Your Skills Badges are LIVE! We’re excited to launch LogicMonitor’s new Badges and Certifications program, now available in LM Academy. Earn free, on-demand digital badges that showcase your LogicMonitor skills. Complete the recommended training, pass a short assessment, and share your achievement on LinkedIn with #logicmonitor! Jump into our first three badges: Getting Started, Collectors, and Logs, available now. ➡️ LM Academy for Customers ➡️ LM Academy for Partners Read more about the badges in our LM Community release blog. Public Class Cadence Our Training & Enablement team will host public classes on a monthly cadence! Deploy, Configure, Manage (DCM) Turning Logs into Insights Observability User Training (OUT) Advanced Incident Management (AIM) We recommend signing up for one course at a time and only registering for sessions you plan to attend. Not sure which course is right for you? Reach out to our team, we’re happy to help! ➡️ Customer Calendar ➡️ Partner Calendar Product Updates Logs for Lunch An overview of LM Logs, a look at troubleshooting with application logs, and a dive into more advanced uses of logs from your Kubernetes environments, all during your lunch hour. July 9, 12pm CT ➡️ Register here Product End of Life (EOL) Deprecation of Legacy UI Websites, Reports, and Settings Pages Deprecation of Apache Groovy 2 Security Mandate Enforcement Security Mandates for the following items have been enforced for most (99.7%) customer cohorts: Two-factor authentication (2FA) Admin Token LM Support Token For more information, check out this community blog. Thanks for tuning in to this month’s update! We’re excited about all the ways you can connect, learn, and grow with us, both online and in person. Keep an eye on the Community for more announcements, and look out for next month’s edition of What’s Happening at LM as we continue to share new opportunities, celebrate our users, and highlight what’s coming down the pipeline.What's Happening at LogicMonitor - June 2025
Ways to Engage June Product Power Hour: Cost Optimization Giving you the tools to gain full visibility into your cloud spend, identify savings opportunities, and make informed financial decisions. Tues, June 17, 10AM CT ➡️ Register Here User Group Dinners Your opportunity to connect directly with LM users and LogicMonitor Leaders in a casual, small-group setting. In Person: Seattle - June 17, Portland - June 18, London - June 24 ➡️ Register here Virtual: AMER - June 6 ➡️ Register here Introducing the LogicMonitor MVP Program Celebrating stand-out users who drive innovation, share expertise, and champion observability and AIOps. We’re seeking power users, mentors, and advocates who will contribute through events, content, feedback, and peer support. MVPs receive exclusive product insights, beta access, and community recognition. ➡️ Nominate yourself or a peer today! Build Your Skills Coming soon: Badge & Certification Updates We're evolving our Badging & Certifications to better support your learning journey and showcase real-world expertise. Stay tuned for updates in the Community! NEW Public Class Cadence Our Training & Enablement team will be running on a regular public class cadence every month! Deploy, Configure, Manage (DCM) Turning Logs into Insights Observability User Training (OUT) Advanced Incident Management (AIM) ➡️ Read more and Register here Product Updates Logs for Lunch A demo session on Logs from AWS, including basic troubleshooting, with more advanced logs from Q-Business and SageMaker, all during your lunch hour. June 11, 12pm CT ➡️ Register here Product End of Life (EOL) Deprecation of Legacy UI Websites, Reports, and Settings Pages Deprecation of Apache Groovy 2 Security Mandate Enforcement Security Mandates for the following items have been enforced for most (99.7%) customer cohorts: Two-factor authentication (2FA) Admin Token LM Support Token For more information, check out this community blog. Thanks for tuning in to this month’s update! We’re excited about all the ways you can connect, learn, and grow with us—both online and in person. Keep an eye on the Community for more announcements, and look out for next month’s edition of What’s Happening at LM as we continue to share new opportunities, celebrate our users, and highlight what’s coming down the pipeline.Community Newsletter - October Wrap Up
LM Community Spotlight LM Customer of the Month Meet Joe Williams LM Community customer of the month! Helllo I am Joe Williams - I am the Senior Manager of Platform Operations at Presidio. I oversee the operation of our various tools, both internal and client facing. I took over our LogicMonitor portals a little over 5 years ago. I have written several DataSources (probably poorly) that are now used by hundreds. What do you love most about being a member of the LM community? What I love about the community is the fact we have so many different backgrounds and points of view that when you ask a question, you can generally get more than 1 answer as with LogicMonitor, there are always multiple ways of reaching your goal. I also love the differing opinions. Some of us, you could say, are more outspoken than others, but we always have a level head, and come to an understanding. LM Employee of the Month Meet Sara Luna LM Community Employee of the month! Hello! I'm Sarah Luna - I joined LogicMonitor in March 2022 and serve as one of the product managers over Resources UIv4 and LM Intelligence. I've enjoyed being able to help deliver new features and learn more about our wonderful customers. Sarah is highly engaged in our Community, in addition to managing many different ongoing projects. She's one of the newer Sr PMs on the team and is always willing to learn about evolving customer needs. What do you love most about being a member of the LM community? I love hearing all the feedback and seeing everyone be engaged! My goal is to deliver features that better enable our customers to reach their business goals so it's great to read examples and see how different people are utilizing LogicMonitor. Top Content Top Viewed Customer Posts LogicMonitor Collector Ports to be used while monitoring end-user devices Dashboards UIv4 is available starting August 23! Accessing the LogicMonitor REST API with Postman and LMv1 API Token Authentication Tech Talk LogicMonitor Collector Ports to be used while monitoring end-user devices Logic.Monitor (PowerShell) module Finding Cisco IOS XE CVE-2023-20198 With ConfigSources LM News Customer Onboarding Welcome Guide Hybrid Observability → dexda AI Friday Funny! Would You Rather? LogicBots Bytesize Humor Meet Amps! Has severe FOMO. Gives 25% of his income to charity and dresses up as Spiderman at the local Children’s Hospital. Is a resident DJ in Ibiza and especially enjoys the 128 BPM range. DJ Hurricane vs. Terminator X? Too close to call. Always trying to find the world's hottest hot wings…ask him about Laos.f Minnesota. Performs “illusions” at Ren Faire in full, period specific, custom made garb. Waiting to meet DJ Amps at the KC Renn Fest!Community Newsletter - September 2023
LM Community Spotlight LM Customer of the Month Meet David Bond! LM Community customer of the month! Hi - I'm David Bond, Director at Panoramic Data, LogicMonitor's long-standing, UK-based Technology Partner. I'm a .NET developer, and a member of the "Bondie Family", alongside my lovely wife Becky and our two wonderful daughters, Rachael and Amy. You are probably underutilizing the power of the LogicMonitor REST API. With it, LogicMonitor's core capabilities can be infinitely extended. We use it extensively for automation, reporting, and System Integration via our open source, MIT-licensed LogicMonitor .NET nuget library. This is FREE, so please do use it! You can find it here https://www.nuget.org/packages/LogicMonitor.Api/ or simply search for "LogicMonitor" in the Visual Studio nuget package manager. What do you love most about being a member of the LM community? LogicMonitor listens to its customers, regardless of organization size. At Customer Success events and online, roadmaps are shared, opinions are heard and socks are gifted! With the introduction of community.logicmonitor.com, all conversations can be held in the open and everyone with an opinion can weigh in. Good companies listen, but great companies encourage open discussion. Long may it continue! LM Employee of the Month Meet Kwame Armstrong! LM Community Employee of the month! Kwame is a Technical Support Engineer who joined LogicMonitor October 2022. Kwame drives for efficient and effective customer support case resolution while leveraging his deep level of LogicMonitor product expertise. Kwame ranks as an LM Community Conqueror, based on his helpfulness to our Community What do you love most about being a member of the LM community? Honestly, I love feeling like I'm not the brightest bulb in the chandelier. Being a part of this community offers a plethora of learning opportunities, and chances to expand my knowledge of this robust product. "Each one, teach one" Top Content Top Viewed Customer Posts LogicMonitor Portal Security New VMware modules dropped Accessing the LogicMonitor REST API with Posxtman and LMv1 API Token Authentication How WMI, DCOM, RPC and UAC effect access to remote Window Systems for Monitoring Tech Talk LogicMonitor Security Best Practices 2FA FAQ’s User Reports API v3 usage & migration LM News We asked our Customers.... LogicMonitor Team wins Honors Award at Vista Global Hackathon 2023! LogicBots Bytesize Humor Meet Vizzi! Vizzi, is one of our “old school” robots, he has three interplanetary objects named after him. Loves Bird watching of which his favorite species is “Sula Nebouxii”. He binge watches Parks and Recreation and anything narrated by David Attenborough. Is a Patreon member of Star Talk and dreams of having dinner with Neil Degrasse Tyson.
