Change Instance Name
Hi, I have noticed a few alerts are not generating ticket within our Connectwise Manage via the integration, looking in the log i can see a 400 error with the below payload: { "code": "InvalidObject", "message": "ticket object is invalid", "errors": [ { "code": "MaxLengthField", "message": "The field summary must be a string with a maximum length of 100.", "resource": "ticket", "field": "summary" } ] } I understand that the length restriction will be from connectwise, but is there a way to change the name of an instance within logicmonitor. The alert in question here will be around 104 characters in length. The instance for this is picked up via auto discovery from Unifi Access Point Datasourceand i cannot see a way to change the name of this. Thanks, JamesSolved58Views10likes3CommentsInstance Management - Alerts
Hi, Curious to know how people have managed setting alert thresholds for datasources where new instances will not be recognised. The notice I get is: “These changes will only apply to existing instances of this datasource on this device. They will not apply to instances added later” This is a challenge for large environments where it’s easy to forget this fact, and potentially miss monitoring new instances altogether. Keen to get feedback on any strategies used to address this issue.Solved57Views1like4Comments