Unlocking New Revenue & Control: Logs Partitions Arrive This October
Big news is on the horizon for MSPs. Starting in October 2025, LogicMonitor is rolling out Logs Partitions—a major upgrade that gives you the ability to isolate, meter, and control log data on a per-customer basis. This launch is designed to remove product limitations that have historically constrained MSPs, while opening the door to improved customer satisfaction, reduced cost to serve, and meaningful revenue growth. Speaking of big launches, keep your eyes open for the MSP Collective! This is a brand new community hub launching soon within the LM Community, designed exclusively for MSPs. It’s where you’ll be able to share strategies, join exclusive focus groups, and connect with peers who face the same opportunities and challenges you do. Top 5 Advantages of Logs Partitions for MSPs Here’s why Logs Partitions are a game-changer for managed service providers: New Revenue Streams with Flexible Packaging Transform logs from a cost center into a billable service. With retention-based tiers, you can package log analysis premium offerings for troubleshooting or compliance alongside infrastructure monitoring. Improved CSAT & Differentiated SLAs Deliver faster incident response and premium log reviews while offering audit-ready reporting that enhances customer trust. These value-added capabilities help you stand out in competitive markets and strengthen customer relationships. Visibility and Control Today, MSPs have visibility into log usage, but not control. Logs Partitions are here to change that. Built-in usage caps and shut-off thresholds empower you to manage consumption, prevent overruns, and deliver predictable costs for both you and your customers. Capture Larger Customers Partitioning at the customer level enables you to serve enterprise clients who demand strict data isolation, performance, and compliance guarantees - helping you compete for higher-value opportunities. Reduced Cost to Serve Logs Partitions help you serve more customers with fewer resources. AI-powered contextual analysis delivers 80% faster root cause analysis, freeing up 10-40% of engineering time. Logs Partitions aren’t just a technical upgrade - it provides new business models for MSPs. With the flexibility to reduce cost to serve while creating new revenue streams, you’ll be better positioned to grow profitably, increase customer satisfaction, and compete at the highest levels. Join the Webinar: From Cost to Competitive Edge Want to learn how to monetize Logs Partitions and package them into profitable services? Don’t miss our upcoming session: Webinar: From Cost to Competitive Edge – How MSPs Can Unlock Profit with LM Logs 📅 Date: Thursday, October 16, 2025 🕐 Time: 10:00 AM PT | 1:00 PM ET | 6:00 PM BST 🔗 Register here This session will cover packaging strategies, tiered pricing models, and practical ways to align LM Logs with customer outcomes. Stay tuned for more updates in the community as we count down to October, and be on the lookout for invitations to join the new MSP Collective!2025 2H Announcement: Next LogicMonitor Innovations Unveiled
This update is packed with enhancements designed to help you troubleshoot faster, scale smarter, and integrate deeper. If you build, fix, or integrate with LogicMonitor every day, you’ll want to dive into these new capabilities. Expanding Best-in-Class Hybrid Observability LogicMonitor already leads the way in hybrid coverage, and we’re taking it further with Oracle Cloud Infrastructure (OCI) monitoring. Now you can view OCI alongside AWS, Azure, and GCP—all within LM Envision. That means: No more custom scripts. No more blind spots. Seamless, side-by-side visibility across your multi-cloud stack. For engineers, this means easier cloud comparisons and correlation. For your business, it reduces tool sprawl and ensures fewer gaps in observability. Accelerating Troubleshooting Troubleshooting gets a boost with new automation and visualization: Automated Diagnostics Diagnostics like traceroutes, interface stats, and top CPU processes now run automatically the moment an alert fires. Topology Edge Status Color-coded topology maps provide instant visibility into network health. These enhancements cut down mean time to resolution (MTTR), reduce escalations, and strengthen SLA performance. Optimizing Insights & Resolution with Edwin AI This release elevates Edwin AI into a true proactive AI Agent by: Executing remediation workflows through orchestration tools. Leveraging your Knowledge Base for customer-specific context. Integrating directly with IT Service Management tools like ServiceNow, Jira, PagerDuty, and BigPanda. Smarter Event Intelligence Powered by anomaly models and topology-based correlation—makes Edwin AI even more effective. The result? Lower MTTR, reduced burnout, and AI that actually helps when things break. Unlocking Dynamic & Interactive Visualizations If dashboards are your daily workspace, this one’s for you: LMQL-powered widget actions Now, you can drill down, filter, and pivot in real time without rebuilding dashboards. Improved reports Cleaner UX, better summaries, and dynamic formatting. This makes ad-hoc investigations faster and surfaces trends without needing external business intelligence tools. Delivering App Visibility for ITOps We’re introducing three key features that bring application-level visibility to ITOps teams: Dynamic Service Insights Define services with rules and filters, getting instant health status without manual setup. LM Uptime Website checks now appear as first-class resources, complete with dashboards and alerts. Log Metricization Convert log events into metrics you can trend, alert on, and report against. Together, these updates move teams from “Is it broken?” to “What’s the customer impact?” in seconds. 🔔 Coming soon: We’re also rolling out a new badge on Service Insights to make service health and dependencies even more visible at a glance. Stay tuned for details in the Community! Resources & Next Steps To dig deeper into the release, we’ve got you covered: 📢 Read the full announcement blog for all the details. 🌐 Explore our new product pages for in-depth looks at these features Dynamic Service Insights Edwin AI LM Uptime Oracle Cloud Infrastructure Monitoring 🎥 Register for the 2H 2025 Release Webinar to see live demos, ask questions, and get a guided walkthrough of what’s new. These updates are built for the engineers, operators, and teams who keep systems optimized and scalable every day. 👉 Log in to your LM Envision portal to explore the new features. 👉 Join the LogicMonitor Community to share your own use cases and learn from peers. Here’s to smarter observability in 2H 2025.2025 1H Launch: Level Up Your IT Universe!
IT leaders are facing growing cloud complexity, skyrocketing AI workloads, and relentless operational demands. That’s why we’re introducing powerful updates designed to enhance visibility, accelerate troubleshooting, and drive efficiency at scale. Here’s what we’re unveiling today: Best-in-Class Hybrid Observability – Bringing total visibility and efficiency to AI workloads Accelerated Troubleshooting with Logs – Streamlining root cause analysis with AI-driven insights Optimizing Insights and Resolution with GenAI Agent – Advancing AI-driven automation for faster issue resolution Let’s explore how LogicMonitor is redefining IT efficiency. Expanding Best-in-Class Hybrid Observability AI workloads are growing fast, demanding more power, better scalability, and smarter cost efficiency. Managing hybrid environments across public clouds, private data centers, and edge locations? That’s where Hybrid Observability comes in. With LM Envision’s AI-driven observability platform, you get: Full AI workload visibility by tracking GPU utilization, memory, temperature, and power consumption to prevent performance bottlenecks. Unified infrastructure monitoring across AWS, Azure, GCP, and on-prem environments so you can troubleshoot faster and make informed decisions. Optimized AI model and application performance through continuous monitoring of latency, error rates, and throughput to ensure responsiveness. For enterprises running AI and ML workloads, our latest integrations provide visibility into NVIDIA GPUs—helping ITOps prevent downtime and optimize model performance—and Amazon Q Business, so teams can ensure chatbot responsiveness and service reliability for internal business workflows. With Cost Optimization, you can maximize efficiency while reducing spend. Some examples include: Eliminating wasted cloud resources with a multi-cloud billing dashboard that pinpoints cost-saving opportunities. Leveraging AI-powered recommendations to optimize CPU, memory, and storage usage without impacting performance. Taking real-time action with direct AWS and Azure portal integrations, allowing seamless resource adjustments. With Hybrid Observability and Cost Optimization, you don’t just monitor AI workloads—you optimize them for peak performance and cost savings. Accelerating Troubleshooting with AI-Powered Logs Downtime is costly, and jumping between multiple monitoring tools slows down troubleshooting. That’s where LM Logs comes in to make problem resolution faster, smarter, and more automated than ever. Here’s how it helps: Detecting issues before they escalate with AI-driven anomaly detection, giving IT teams early warnings. Streamline log searches using AI-powered filtering to eliminate the need for complex query syntax. Correlate logs, metrics, and past incidents to gain full context instantly and reduce investigation time. Turn complex log data into clear, human-readable insights in seconds with queryless logs. Whether it’s shortening time-to-insight or reducing the noise that gets in the way, LM Logs helps teams shift from reactive to proactive operations. Optimizing Insights and Resolution with GenAI Agent IT environments are more complex than ever, and traditional AIOps isn’t keeping up. That’s why we built Edwin AI's GenAI Agent —a next-generation AI agent that doesn’t just analyze incidents but takes action. So, what sets the GenAI Agent apart? New enhancements take Edwin AI to the next level by: Pinpointing root causes instantly with AI-driven correlation, eliminating time-consuming manual investigations. Reducing alert noise by 80%, filtering out irrelevant alerts so teams can focus on real issues. Resolving incidents faster with AI-generated recommendations and guided troubleshooting steps. Integrating seamlessly with 3,000+ tools, including Datadog, Splunk, Crowdstrike, and ServiceNow, for complete operational visibility. Immediate Value, Fast Deployment Unlike traditional AI solutions that take months to implement, Edwin AI is up and running in days or weeks. With real-time event intelligence, it starts delivering insights within hours. By automating troubleshooting and reducing alert fatigue, Edwin AI is transforming how IT teams operate. Want to Know More? Join us on April 3rd at 11 am CST to get even more information and live demos from our product experts during our 1H Launch webinar - register today! Readings: Modernizing Data Centers for AI Cost Optimization Observability for AI Workloads Accelerating Troubleshooting with Logs That’s a wrap on our 1H Launch! Until next time—stay proactive, stay optimized, and keep innovating with LogicMonitor!Winter Feature Spotlight
Gen AI Assist What if AI could decode your system's mysteries in seconds? Introducing Gen AI Assist – where artificial intelligence meets incident resolution, providing insights lightning fast! Intelligent titles, root cause analyses, and summaries outlining various details like correlation insights, insight timelines, and the last alert status are generated automatically for the most critical issues. No more hours of manual investigation – our AI does the heavy lifting, giving you instant, actionable insights. In a world where downtime can cost millions, our generative AI turns complex technical challenges into clear, manageable narratives. By leveraging cutting-edge machine learning, we're not just solving problems faster – we're transforming how IT teams understand and respond to critical system events. Generative AI Summary Release Notes Resource Explorer Widget Unleash ultimate resource visibility with LM Envision's refreshed Resource Explorer Widget that will customize, filter, and group your entire infrastructure landscape with flexibility. Create custom views that filter and group resources based on your specific needs, whether you're looking at alert statuses, resource types, or performance metrics. The widget updates in real-time, allowing you to quickly identify and respond to changes in your environment. By providing a single, adaptable interface for tracking resource health, it simplifies the complexity of modern cloud and hybrid infrastructures, giving you comprehensive visibility at a glance. Resource Explorer Widget Release Notes Azure Recommendations for Cost Optimization LM Envision now brings robust Cost Optimization to Azure, giving you a unified view of savings opportunities across cloud providers. Our tool zeroes in on underutilized Azure Virtual Machines by analyzing critical performance metrics like CPU utilization, network throughput, and transfer rates. Imagine discovering VMs running with less than 5% CPU usage over 7 days or unattached Azure Disks silently draining your budget. We go beyond simple flagging – our recommendations provide precise suggestions for right-sizing or potentially terminating instances and resource optimizations based on performance trends. With just a few clicks, you can transform idle Azure resources into strategic cost savings, ensuring your cloud infrastructure remains high-performing and financially lean. Cost Optimization Recommendations Release Notes That's all we have for you this time for our Winter Feature Spotlight! Be sure to come back next time for more exciting releases! Note: all listed features are only available in our new User Interface. For more information about toggling, visit our LogicMonitor New UI Documentation.Summer Feature Spotlight
Log Analysis First, we're revolutionizing Logs with our new Log Analysis feature. This AI-powered tool is like a gold miner for your log data, automatically sifting through thousands of logs to unearth those precious nuggets of insight. With intuitive visual diagrams based on sentiment, level, and keywords, you'll be troubleshooting faster than ever before. Say goodbye to manual queries and hello to AI-guided problem-solving that even your Level 1 support can master! Release Notes SNMP Traps as Logs Now, let's talk about bringing the 90s back – but not in the way you might think. Our SNMP Traps as Logs feature is giving those old-school network monitoring tools a modern makeover. We've transformed SNMP traps into logs, eliminating those pesky monitoring gaps and serving up instant network insights on a silver platter. No configuration required – just plug in and watch as your network monitoring strategy gets a serious upgrade. It's like having a time machine that brings the best of the past into your cutting-edge monitoring present! Support Documentation Role-Based Access Control (RBAC) for LogicModules Security conscious? We've got you covered with Role-Based Access Control (RBAC) for LogicModules. This feature is like a bouncer for your modules, ensuring only the right people get VIP access. Set granular permissions that give your teams the freedom to monitor what they need without stepping on each other's toes. It's the perfect balance of control and flexibility, letting you tailor access to fit your organization like a glove. Release Notes Support Documentation Security Settings and Recommendations Lastly, we're rolling out the red carpet for Security Settings and Recommendations. Think of it as your personal security concierge, guiding you through the best practices to keep your LogicMonitor portal Fort Knox-level secure. With a centralized security command center and proactive recommendations, you'll be able to spot and patch potential vulnerabilities faster than you can say "two-factor authentication!". It's like having a crystal ball for your security needs – but way more practical! Release Notes Support Documentation That's all we have for you this time for our Summer Feature Spotlight! Be sure to come back next time for more exciting releases! Want to know more about our Summer Product Launch? Read our blog to better understand the new features Watch, like and comment on the Log Analysis and SNMP Traps as Logs demo videos on our LogicMonitor YouTube Channel Visit our Quarterly Launch webpage to learn more about recent innovations Note: all listed features are only available in our new User Interface. For more information about toggling, visit our LogicMonitor New UI Documentation.LogicMonitor's Product Roadmap Roadshow
Are you ready to explore the cutting-edge of hybrid observability? LogicMonitor and the LM Community are thrilled to announce our first-ever public Product Roadmap Roadshow! This exclusive online event will give you an insider's look at our vision for the future and how we're revolutionizing the industry. What to Expect Our roadshow features four sessions: LM Envision’s Product Overview September 3 & September 12, 2024 Discover our unified experience, layered AI, and hybrid coverage Explore our product pillars and key initiatives for 2024 Get a glimpse of our customer-driven priorities for 2025 The AI Revolution in Monitoring ft Edwin AI September 10 & September 11, 2024 Uncover the current state of AIOps and our transformative vision Learn how Edwin AI is disrupting traditional AIOps See real customer success stories and outcomes Experience a live demo of Edwin AI in action Why Attend? Be among the first to see our product roadmap Gain insights into the future of intelligent monitoring Learn how AI is reshaping the industry Provide valuable feedback to shape our future developments Don't miss this opportunity to be part of LogicMonitor's journey to redefine hybrid observability and GenAIxOps. Your voice matters, and we want to hear from you! The future of intelligent monitoring is just around the corner – are you ready to join us? Register Below: Virtual Product Roadmap RoadshowAre Product even here?
A Beta process should be a little more two-way than this. There are a good number of us here providing feedback, yet there is no response from any representative of the Product team. To whomever owns the UIv4 rollout… Please could you assign someone to acknowledge the feedback we are sending (COUGHperhapswithaticketnumber)LogicMonitor Spring 2023 Product Release Lookback
Over the past few months, LogicMonitor has released a number of enhancements to the LM Envision platform across all our solutions. Bill Emmet, Sr. Director, Product Marketing will be sharing some of the exciting new capabilities with you in our Spring 2023 Product Release Lookback video. LogicBlog Read more about our Spring 2023 Product Lookback.
