Onward and Upward: Support Portal Improvements - Round 2
We're continuing to enhance our Support Platform, and this last round of improvements focused on elevating and streamlining your interactions with our support bot. In this post, we’ll review the latest improvements, share tips and best practices for interacting with our bot, and FAQ’s we’ve gathered since our launch.Our Monthly Usage Report is Getting a Makeover!
We are excited to announce that we are taking steps to improve our monthly usage report. As such, you will not be receiving the Monthly Usage Report from now until mid-2025. During this time, we encourage you to utilize our Portal Metrics Dashboard to stay up to date on your usage and activity. We are taking this hiatus so that we can provide our customers with a more beneficial report, including an upgraded look and improved data. The previous Usage Report included graphs of license and feature usage trends as well as login and active user numbers. If you have any specific suggestions for additional data you’d like to see on the revamped report, add your comments below.
